Sending Money to Someone at Diagnostic And Evaluation Center: Which Service to Use and How

Nebraska Department of Correctional Services (NDCS) facilities use TouchPay Holdings, LLC - doing business as GTL Financial Services - to handle deposits to incarcerated people's trust accounts. If you're sending money to someone at the Diagnostic and Evaluation Center, that's the vendor you'll use.

You might also see ViaPath Technologies mentioned on the deposit site. TouchPay Holdings, LLC (d/b/a GTL Financial Services) is owned by Global Tel*Link Corporation, which operates as ViaPath Technologies. The branding varies depending on where you start, but it's all the same system.

Addressing Requirements

• ✓ Use the incarcerated individual’s committed name (or legally changed name)
• ✓ Include their institutional number
• ✓ Include the facility name
• ✓ Include the facility post box/address (facility city, state, and ZIP)

NDCS restricts who can send money. An incarcerated person cannot receive funds from family or friends of other incarcerated individuals, or from anyone on another incarcerated person's approved visiting list. If you're trying to help by sending money on someone else's behalf, that deposit could be rejected or returned.

1. Start with TouchPay/GTL Financial Services for NDCS deposits - Deposits to NDCS trust accounts are provided by TouchPay Holdings, LLC (d/b/a GTL Financial Services), so begin your deposit through that vendor’s process.
2. Gather the exact identifying details first - You’ll want the incarcerated individual’s committed (or legally changed) name, their institutional number, and the Diagnostic and Evaluation Center mailing details you’ll be asked to match.
3. Enter the incarcerated person’s information carefully - Type the name and institutional number exactly as NDCS has it, and select/enter the facility details as prompted so the money goes to the right trust account.
4. Double-check before you submit - A small mismatch (like a name variation or wrong number) can slow things down or send the deposit to the wrong place, so review everything one more time before you finalize the transaction.