How to deposit funds, commissary, and payment options
Sending money to someone at Diagnostic And Evaluation Center goes through TouchPay Holdings, LLC d/b/a GTL Financial Services (ViaPath/Global Tel*Link related). One rule to know upfront: incarcerated individuals can't receive money from family or friends of other incarcerated people, or from anyone on another inmate's approved visiting list. Deposit options may include online payments, vendor apps, lobby kiosks, phone payments, or retail cash-pay—confirm which methods TouchPay supports for this facility and check fees before you pay. Have the inmate's ID number or case information ready. Deposits often post quickly, but timing and fees vary by payment type.
Search for a loved one and send messages and photos in minutes.
Getting money into someone's account is straightforward once you know which deposit service to use and have their information exactly as the facility expects it.
Deposits are processed through TouchPay/GTL Financial Services, so use that vendor’s available options (online, app, kiosk, phone, or retail cash-pay, where offered). Have the inmate’s ID or case information ready and review fees and support details before submitting payment.
No. Incarcerated individuals may not receive money or money equivalents from family or friends of other incarcerated individuals or from persons on another incarcerated person’s approved visiting list.
Funds often post quickly—sometimes immediately—but final availability depends on the vendor and payment type. Check the payment vendor's terms for exact timing and fees.
When your loved one receives mail electronically, the waiting game can be frustrating—especially when you're not sure what "approval" actually means. Here's how NDCS scanned mail delivery works, and what happens if the person you're writing to doesn't have a tablet.
Sending a personal letter to someone at Diagnostic And Evaluation Center? It needs to go through a scanning vendor first. As of November 12, 2024, NDCS requires all personal correspondence to be mailed to Box 247 in Phoenix, MD 21131. From there, letters are scanned and delivered electronically to the person inside.
Getting your first visit right comes down to three steps: get approved, request a date with enough lead time, and wait for confirmation. Here's what you need to know to plan your first visit at Diagnostic And Evaluation Center.
