Contact an Inmate at Diagnostic And Evaluation Center, NE.

Mail, photos, messaging, and phone/call options for staying in touch.

Overview

Communication and account services at Diagnostic And Evaluation Center run through third-party vendors. Nebraska facilities commonly use these vendors for phone calls, video visits, messaging, tablets, and deposits rather than operating those systems in-house. Phone and video typically require setting up an account with the approved vendor, and charges go through that vendor. Be aware that calls and video sessions are often monitored or recorded. For document-based messaging, NDCS scans incoming contents into one PDF for delivery. If any portion violates NDCS or vendor policy, the entire PDF gets rejected. Deposits to inmate trust accounts go through TouchPay Holdings, LLC d/b/a GTL Financial Services (ViaPath). For account or technical issues, contact the vendor's customer support channels.

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Quick Facts

  • Nebraska correctional facilities typically use third‑party vendors for phone, video, messaging, tablet, and deposit services.
  • NDCS scans all incoming document contents into a single PDF for delivery and will reject the entire PDF if any part violates NDCS or vendor policy.
  • Deposits to inmate trust accounts are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, a ViaPath company.
  • Vendor customer support is available for account and technical issues; GettingOut lists Customer Care at 1-866-516-0115.

Contact & Communication Guides

Common Questions

Does Diagnostic And Evaluation Center use third‑party vendors for inmate phone, video, and messaging?

Yes. Nebraska correctional facilities typically use third-party vendors for phone, video, messaging, tablets, and deposits rather than running those systems in-house. Check the vendor listed by the facility for account setup and pricing details.

How are incoming documents or messages delivered to inmates at NDCS facilities?

NDCS scans incoming document contents into a single PDF for delivery. If any part violates NDCS or vendor policy, the entire PDF is rejected.

Who handles deposits for inmate trust accounts and how can I get help with payments?

Deposits to inmate trust accounts go through TouchPay Holdings, LLC d/b/a GTL Financial Services (ViaPath). For payment or account help, use the vendor's support options. GettingOut lists Customer Care at 1-866-516-0115.

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