Phone & Messaging

How to Contact an Inmate at Facility

Trying to reach someone at Dixon Corrections Institution? First, confirm exactly where they're housed, then follow the department's phone rules to get your number approved.

2 min read Based on general LA policies
How to Contact an Inmate at Facility

Before calling or sending anything, confirm the person's current location. The Louisiana Department of Public Safety & Corrections recommends using the Louisiana Automated Victim Notification System (LAVNS), which updates every 24 hours. Prefer talking to someone? Call the Imprisoned Person Locator at 225-383-4580. You'll need either the person's DPS&C number or their full name and date of birth to get housing assignment and facility information.

Communication limits: People in prison cannot use social media or possess cell phones, and the department asks the public to report suspected violations. Phone calls are only allowed under specific rules. For calls to cell phones, the person receiving the call must set up a Securus account and provide primary residence information. Calls to prepaid cell phones are not allowed.

Want to stay informed about urgent changes? Sign up for the department's emergency notifications. You'll receive alerts about emergencies (like escapes) and general updates such as visitation cancellations, delivered by phone, text, or email.

How to Contact an Inmate at Facility

Steps to Follow

  • Search the Louisiana Automated Victim Notification System (LAVNS) to locate the person in custody.
  • Call the Imprisoned Person Locator at 225-383-4580 if you need housing assignment and facility information.
  • Have the person’s DPS&C number ready, or their full name and date of birth.
  • If you want to receive calls on a cell phone, set up an account with Securus and be ready to provide your primary residence information.
  • Do not plan on receiving calls to a prepaid cell phone, those calls are not allowed.
  • Sign up for the department’s emergency notifications so you can receive alerts by phone, text, or email (including visitation cancellations).

Verify the person's current location and housing assignment before taking the next step. This is especially important if they were recently moved. Use LAVNS or call the Imprisoned Person Locator, and double-check that you have the correct DPS&C number or full name and date of birth.

Confirm the current calling rules for the facility where the person is housed. Under department rules, the person receiving the call must have a Securus account and provide primary residence information. Calls to prepaid cell phones are not allowed. Policies can change, so verify any updates before waiting on a call.

If you sign up for emergency notifications, confirm which contact methods you selected (phone, text, email) and make sure your information is entered correctly. These alerts keep you informed about emergencies and changes like visitation cancellations.

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