How to Send Money to Facility

Louisiana Department of Public Safety and Corrections facilities handle money deposits through JPAY. Start there when you want to add funds to someone's account.

MoneyGram is another option. These deposits are transmitted electronically and typically land in the account within about two days. The maximum you can send via MoneyGram is $4,999.99, and deposits of $500 or more are subject to investigation.

JPAY offers several deposit methods: U.S. mail, online, by phone, or at kiosks located inside the facility. This flexibility helps if you lack internet access or need to send funds from out of town. Facilities may have their own procedures on top of these options, so confirm what's currently available before sending money.

Steps to Follow

• ✓ Do not hand money directly to the imprisoned person.
• ✓ Plan to use JPAY for deposits (Louisiana state correctional facilities use JPAY for this).
• ✓ Pick the JPAY deposit route that works for you: U.S. mail, internet, telephone, or a kiosk at the correctional facility.
• ✓ If you use MoneyGram, expect electronic transmission and a faster timeline than money orders (about a two-day turnaround).
• ✓ Stay within MoneyGram limits: maximum $4,999.99 per send, and deposits of $500 or more are subject to investigation.

1. Confirm JPAY is the current deposit provider for the facility (Louisiana state correctional facilities use JPAY for money deposits).
2. Ask which JPAY deposit channels are accepted right now: U.S. mail, internet, telephone, and whether there is a working onsite kiosk.
3. If you plan to use MoneyGram, confirm the facility’s processing expectations and keep the posted thresholds in mind (two-day turnaround, maximum $4,999.99, and $500+ deposits subject to investigation).
4. Check for any facility-specific restrictions that could affect timing or acceptance (for example, additional screening or processing steps).