Potomac Highlands Facility

Physical Address
1409 Greenbrier StCharleston, WV, 25311

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Guides for This Facility

At a Glance

Visitation

  • Non-contact visits must be scheduled one day in advance by calling (304) 496-7057 between 10:00 a.m. and 2:00 p.m.
  • Visits are handled on a first-call, first-served basis when callers request slots by phone.
  • The Potomac Highlands visitation page shows a weekly pattern with listed start times on Tuesday, Thursday, and Saturday.

Communication

  • Non-contact visitation must be scheduled one day in advance by calling (304) 496-7057 between 10:00 a.m. and 2:00 p.m.
  • Potomac Highlands Regional Jail publishes two telephone numbers and a fax, and maintains a separate phone line for non-contact visit scheduling.
  • Calls and electronic messages are monitored and screened for content; some attorney calls may be handled differently.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

Potomac Highlands Regional Jail offers non-contact visits that must be scheduled at least one day in advance. Call (304) 496-7057 between 10:00 a.m. and 2:00 p.m. to request a time. Slots fill up fast, so call early since they're assigned first-call, first-served. The jail's visitation page shows a weekly pattern with start times on Tuesday, Thursday, and Saturday. Confirm which days apply to the person you're visiting when you schedule. Before your visit, make sure the inmate has added you to their approved visiting list and complete any required visitor authorization or release forms so staff can run clearances. Bringing children? Check juvenile-visitation requirements and paperwork ahead of time. Arrive early and bring a valid photo ID for check-in.

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Communication

Potomac Highlands Regional Jail lists two main telephone numbers and a fax for general questions, plus a separate line at (304) 496-7057 for scheduling non-contact visits. Visits must be set up at least one day in advance. Call between 10:00 a.m. and 2:00 p.m., and know that scheduling is first-call, first-served. Beyond in-person visits, inmate communication is typically handled through third-party vendors (phone calls, video visits, or electronic messaging). Availability and costs depend on the vendor. Expect calls and electronic messages to be monitored and screened, though attorney communications may follow different procedures. For video visits or messaging, you'll usually need to create an account with the approved vendor and accept their terms before you can schedule or send anything.

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Common Questions

Q

How do I schedule a non-contact visit at Potomac Highlands Regional Jail?

Call (304) 496-7057 between 10:00 a.m. and 2:00 p.m. at least one day before you want to visit. Visits are scheduled first-call, first-served, so call as early in the scheduling window as you can.

Visitation
Q

What days and start times are visitation offered at Potomac Highlands Regional Jail?

The facility’s visitation page shows a weekly pattern and lists start times on Tuesday, Thursday, and Saturday. Confirm the specific day and time for your inmate when you call to schedule.

Visitation
Q

Can minors visit someone at Potomac Highlands Regional Jail?

Minors may be allowed to visit, but check the jail's juvenile-visitation rules and required paperwork ahead of time. Typically, a parent or legal guardian must accompany the child and bring documentation. Confirm exactly what Potomac Highlands requires before you go.

Visitation
Q

How do I schedule a non-contact visit at Potomac Highlands Regional Jail?

Schedule non-contact visits one day in advance by calling (304) 496-7057. Call between 10:00 a.m. and 2:00 p.m.; scheduling is handled on a first-call basis.

Communication
Q

Does Potomac Highlands Regional Jail provide phone numbers for visit scheduling or questions?

Yes. The jail publishes two telephone numbers and a fax for general inquiries, along with a separate phone line specifically for scheduling non-contact visits.

Communication
Q

Are inmate phone calls and electronic messages monitored at this facility?

Yes. Calls and electronic messages are generally monitored and screened for content. Attorney communications may be handled under different procedures in some cases.

Communication

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Did You Know?

Potomac Highlands Regional Jail in West Virginia lists two phone numbers and a fax. There's also a separate phone line specifically for scheduling non-contact visits.

This guide is based on feedback from 52 families and official facility documentation. Learn how we verify