Potomac Highlands Regional Jail: Phone Numbers, Scheduling Line, and Address
Trying to reach Potomac Highlands Regional Jail? Calling the right number saves time, especially when you're scheduling a non-contact visit. Here are the main phone lines and the facility address, all in one place.
For general questions or directions, call Potomac Highlands Regional Jail at (304) 496-1275. This is the main facility line for anything other than booking a non-contact visit.
To schedule a non-contact visit, call the separate scheduling line: (304) 496-7057. This is the only number to use for visit appointments.
The facility fax number is (304) 496-7591.
The jail is located at 355 Dolan Drive, Augusta, WV 26704, in Hampshire County.
Non-contact visitation has its own scheduling rules. You'll need to call (304) 496-7057 at least one day in advance, and the scheduling window runs from 10:00 a.m. to 2:00 p.m.
Non-contact visits happen on Tuesday, Thursday, and Saturday. Appointments are first-call, first-serve, so call as early in the scheduling window as you can.
Call (304) 496-7057 when you need to schedule a non-contact visit. For anything else (general information, directions), use the main line at (304) 496-1275.
If you're submitting a Juvenile Services Visiting Request form, mail the completed form to: WV Division of Corrections & Rehabilitation Bureau of Juvenile Services, Attn: Visitors Request, 1409 Greenbrier Street, Charleston, WV 25311.
The Bureau of Juvenile Services visitor-request contact numbers on the form are phone 304-558-2036 and fax 304-558-6032. Keep in mind that the Superintendent can deny a visit even if a background check is approved. The form also directs you to contact the facility where the offender is located to confirm background-check approval and schedule visits.
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