How to send messages, photos, and packages
Potomac Highlands Regional Jail lists two main telephone numbers and a fax for general questions, plus a separate line at (304) 496-7057 for scheduling non-contact visits. Visits must be set up at least one day in advance. Call between 10:00 a.m. and 2:00 p.m., and know that scheduling is first-call, first-served. Beyond in-person visits, inmate communication is typically handled through third-party vendors (phone calls, video visits, or electronic messaging). Availability and costs depend on the vendor. Expect calls and electronic messages to be monitored and screened, though attorney communications may follow different procedures. For video visits or messaging, you'll usually need to create an account with the approved vendor and accept their terms before you can schedule or send anything.
Search for a loved one and send messages and photos in minutes.
Schedule non-contact visits one day in advance by calling (304) 496-7057. Call between 10:00 a.m. and 2:00 p.m.; scheduling is handled on a first-call basis.
Yes. The jail publishes two telephone numbers and a fax for general inquiries, along with a separate phone line specifically for scheduling non-contact visits.
Yes. Calls and electronic messages are generally monitored and screened for content. Attorney communications may be handled under different procedures in some cases.
Bringing a child to visit at Potomac Highlands takes extra prep. Missing documents and wrong adult accompaniment are the biggest reasons families get turned away, so getting everything ready before you go makes all the difference.
Need to reach someone at Potomac Highlands Regional Jail? Start with the right phone line. Here are the verified contact numbers and a few things to double-check before you make plans.
Non-contact visits at Potomac Highlands Regional Jail are scheduled by phone, and the timing rules are strict. Follow these steps so you don't miss the call window—or the one-visit-per-month limit.
