Phone & Messaging

How to Contact an Inmate at Dodge Corrections Inst., Wi (WI)

Trying to reach someone at Dodge Correctional Institution (DCI)? Start with the contacts the Wisconsin DOC points families to for scheduling visits and getting help with electronic visiting.

2 min read Based on general WI policies
How to Contact an Inmate at Dodge Corrections Inst., Wi (WI)

The Wisconsin DOC gives families two main contact routes for visiting at DCI. For electronic visit support, email DOCDAIElectronicVisitSupport@wisconsin.gov. To schedule visits or look up DCI's visitation setup, use the ICSolutions facility information page for Wisconsin DOC.

Running into trouble with the visitation system? ICSolutions also offers phone support at 1-888-646-9437. Calling is often the fastest route for technical issues like account access, scheduling problems, or system questions.

Note: Current visiting hours and fee schedules are not listed here. Confirm anything time-sensitive through ICSolutions or the DOC electronic visit support email before you make plans.

Steps to Follow

  • Use the ICSolutions facility information page for Wisconsin DOC to find DCI’s visitation setup and scheduling access.
  • If you need help with the ICSolutions visitation system, call ICSolutions Visitation Support at 1-888-646-9437.
  • For electronic visit support, email DOCDAIElectronicVisitSupport@wisconsin.gov.

Reminder: Before you schedule or travel, confirm what's currently required (and available) through ICSolutions or the DOC support email. Rules and availability can change.

How to Contact an Inmate at Dodge Corrections Inst., Wi (WI)

Don't rely on saved bookmarks or old notes. Make sure you're using the current ICSolutions facility page for Wisconsin DOC. It's also worth confirming that 1-888-646-9437 is still the right number for visitation support, since vendor contact info can change over time.

Planning to email DOCDAIElectronicVisitSupport@wisconsin.gov? Make sure your question fits what they handle. That address is specifically for electronic visit support. If your issue is about scheduling inside ICSolutions, you'll likely get a faster answer through ICSolutions support directly.

  1. Confirm whether TextBehind is the right option for your message: Wisconsin DOC materials describe TextBehind as a way to send electronic letters, greeting cards, and drawings through the TextBehind website or mobile app.
  2. Verify today’s pricing before you send: The DOC describes TextBehind as an optional paid service, with costs that may be as low as $0.49.
  3. Check current photo limits and formatting rules: The DOC example mentions up to four photos with a letter, but limits can vary, so confirm what is allowed before you upload anything.

Note: Fees, photo limits, allowed content, and scheduling windows change the most often. Confirm current rules directly with ICSolutions or the DOC electronic visit support email so you don't lose time or money.

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