Send Photos & Mail at Dodge Corrections Inst., Wi

How to send messages, photos, and packages

Overview

On-unit video visits at Dodge Correctional Institution must be scheduled at least 48 hours in advance but no more than seven days out. They're not available for RHU residents. Each visit runs 25 minutes, and you may need to show photo ID when it starts. Under DOC policy, each person in custody gets one free video visit per week. General Population residents can purchase up to 12 additional 25-minute visits per month (about $2.50 each) if facility operations allow. If either you or the resident is more than 10 minutes late, the visit cancels automatically. For tablet messaging, DOC is transitioning services to ICSolutions. Set up a GettingOut (GTL) account, but don't close your CorrLinks account until DOC says to.

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Quick Facts

  • On‑unit video visits at DCI must be scheduled 48 hours in advance and no more than seven days out.
  • Each DCI video visit is a maximum of 25 minutes and visitors may be required to show ID at the start of the visit.
  • Video visits automatically cancel if either the visitor or the resident is more than 10 minutes late.
  • DOC is moving tablet messaging to ICSolutions; families who want to message residents via ICS tablets must create a GettingOut (GTL) account and should not close CorrLinks until DOC provides further instructions.
  • Personal mail for people in DOC custody must be sent to TextBehind at P.O. Box 189, Phoenix, MD 21131.

Common Questions

How do I schedule a video visit with someone at Dodge Correctional Institution?

Schedule on-unit video visits at least 48 hours ahead but no more than seven days out. Visits last 25 minutes, and you may need to show photo ID at the start. Each person in DOC care gets one free video visit weekly. General Population residents can purchase up to 12 additional visits per month if operations allow (about $2.50 each). Be on time—if either side is more than 10 minutes late, the visit cancels.

Can someone in restrictive housing (RHU) at DCI use on‑unit video visits?

No. On‑unit video visits at DCI are not available for residents in RHU.

How can families message residents at DCI using tablets?

DOC is transitioning tablet messaging to ICSolutions, and families who want to message through ICS tablets need a GettingOut (GTL) account. Don’t close your CorrLinks account until DOC provides further instructions about CorrLinks and previously purchased tablets. For technical or vendor issues, use the support resources provided by DOC and ICSolutions.

Where do I send personal mail for someone at Dodge Correctional Institution?

Send personal mail to TextBehind at P.O. Box 189, Phoenix, MD 21131. Include full sender and recipient details so TextBehind can match the scanned copy to the right person.

Can I send legal or medical mail through TextBehind?

No. TextBehind will not open legal or identifiable medical mail. Send legal and medical correspondence directly to the facility address so it’s handled under institutional legal-mail procedures.

What happens to the original paper after TextBehind scans a letter?

TextBehind shreds original mailed items 30 days after scanning. Keep your own copy if you might need the paper document later.

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