Dorsey Run Correctional Facility

Visitation at Dorsey Run Correctional Facility is a privilege, not a right. You must be on the incarcerated person's approved visitor list before you can visit. Dorsey Run offers virtual social visits through Microsoft Teams—to use video visitation, complete the DPSCS Video Visitation Form, create a Microsoft Teams account, and sign the required acknowledgement. If you're 16 or older, bring a valid state-issued photo ID. Be prepared for security screening, which may include frisk searches and fingerprint identification. Refuse and you won't get in. Video visitation applicants can't have an open arrest warrant. Follow the Department dress code: no tube tops, tank tops, halter tops, see-through clothing, or miniskirts. And never bring contraband—phones, unauthorized devices, drugs, weapons, or alcohol can lead to criminal charges and suspended visiting privileges.

Setting up calls with someone at Dorsey Run? You'll use ConnectNetwork, the DPSCS-authorized portal for phone deposits and account management. Their customer support line is (877) 650-4249. You can fund either an AdvancePay account (prepaid collect) or a PIN Debit account. With AdvancePay, you can receive calls whenever your balance covers at least one minute. If the person is released or you no longer need the account, refunds are available. Money in a PIN Debit account, however, becomes the incarcerated individual's property. Keep in mind that outgoing calls are monitored. Create your vendor account first, add funds to the right phone option, then follow any app or scheduling steps for calls or video sessions.

Care packages for people at Dorsey Run go through Access Securepak. Place orders online, by mail, or by phone at 1-800-546-6283. There's a $100 maximum per incarcerated individual per quarter, and you'll see 6% sales tax on hygiene items, candy, and processing fees. Need help? Access Securepak offers live bilingual customer service Mon–Fri 8:30 a.m.–11:59 p.m. EST and Sat 11 a.m.–5 p.m. EST. For regular letters (not packages), Maryland facilities typically route mail through an off-site scanning process—letters are reviewed and delivered electronically. Use plain white paper and a plain white envelope, and follow addressing rules to avoid delays.

Dorsey Run handles mailed deposits through a central Lockbox. It only accepts money orders, approved vendor checks, and official business checks. Send payments to: P.O. Box 17111, Baltimore, MD 21297-0382. Deposits typically post in 2–7 business days, though it can take up to 10 days including mail delivery time. Money orders of $250 or more get a 30-day hold. Questions about a mailed deposit? Contact the Lockbox at 410-540-6221, 410-540-6222, or 410-540-6223, or email lockbox@maryland.gov. Other deposit options like kiosks, online, or retail may be available and often post faster—but expect vendor fees.