Penmate Inmate Support Guides
🇪🇸 ES

How to Schedule a Free Video Visit at Douglas County Justice Building

• 1 min read • dcso.com
How to Schedule a Free Video Visit at Douglas County Justice Building

Douglas County Jail offers video visitation so family and friends can connect with Adults in Custody (AICs).

How to Schedule a Free Video Visit at Douglas County Justice Building

For the free, on-site option, head to the Justice Building's 3rd-floor lobby. You'll find three video visitation units there - one is ADA compliant if you need an accessible setup.

  • ✓ Monday–Friday: 7:30 am to 4:30 pm (excluding holidays)
  1. Go to SmartInmate and start your scheduling - The Justice Building kiosks are free to use, but you do have to schedule the visit ahead of time online.
  2. Pick an available time and complete the reservation - Choose a slot that works for you during kiosk hours, then finish the booking so you’re on the schedule.
  3. Show up for your appointment and follow any on-site check-in instructions - If you receive a confirmation from the scheduling system, keep it handy in case staff ask to see it.

iPhone tip: Use a browser like Google Chrome to join your visit. Safari isn’t compatible and may not work properly.

Holidays

  • ✓ New Years Day
  • ✓ Martin Luther King Day
  • ✓ Presidents' Day
  • ✓ Memorial Day
  • ✓ Independence Day
  • ✓ Labor Day
  • ✓ Veterans Day
  • ✓ Thanksgiving Day
  • ✓ Christmas Day

Find an Inmate at Douglas County Jail

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

More from Douglas County Jail

5 Ways to Put Money on Someone's Account at Douglas County Jail (what each option requires)

Douglas County Jail offers several ways to add money to an Adult in Custody (AIC) account - online, by phone, at a kiosk, or through the mail. Here are the five deposit options you'll encounter, along with what each one requires.

Before Your First Call from Douglas County Jail: a checklist for family and friends

That first call can come when you least expect it. Set up your SmartInmate account now, figure out funding, and know what to avoid - then you'll be ready when the phone rings.

Douglas County Jail Phone Calls: 5 Questions Families Ask Most

Phone calls are often the fastest way to stay connected, but the rules can feel confusing at first. Here are the five questions families ask most about Douglas County Jail phone calls - answered in plain language.