How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Douglas County Sheriff's Office.

Sending Photos and Postcards

A great way to send love and support to a loved one at Douglas County Sheriff's Office is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Douglas County Sheriff's Office.

Frequently asked questions about Douglas County Sheriff's Office

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Douglas County Sheriff's Office.

2. How much does it cost to send a message to Douglas County Sheriff's Office?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Douglas County Sheriff's Office?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Douglas County Sheriff's Office. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Douglas County Sheriff's Office. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Douglas County Sheriff's Office?

   Mailing address:

   Douglas County Sheriff's Office
   8470 Earl D Lee Blvd
   Douglasville, GA 30134
   Phone: (770) 942-2121

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Douglas County Sheriff's Office?

   Visiting hours at Douglas County Sheriff's Office vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (770) 942-2121 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Douglas County Sheriff's Office?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Douglas County Sheriff's Office for their specific mail policies.

7. How do I send money to an inmate at Douglas County Sheriff's Office?

   You can send money to an inmate at Douglas County Sheriff's Office through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Douglas County Sheriff's Office?

   Many facilities now offer video visitation as an alternative to in-person visits. At Douglas County Sheriff's Office, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Douglas County Sheriff's Office?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Douglas County Sheriff's Office for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Douglas County Sheriff's Office, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Support flows through carefully structured programs designed to address the diverse needs of the population at Douglas County Jail. The facility typically emphasizes a holistic approach that recognizes successful reintegration requires addressing educational gaps, developing practical skills, and providing emotional guidance. These programs often focus on building foundations that participants can carry forward into their communities and family relationships.

Educational programs may supply basic literacy instruction, GED preparation, and computer skills training to help participants strengthen their academic foundations. Vocational training opportunities often include construction trades, food service preparation, and maintenance skills that provide practical pathways to employment. These programs typically emphasize hands-on learning experiences that build both technical competencies and workplace readiness skills essential for successful community reintegration.

Furthermore, therapeutic programs such as group therapy and cognitive behavioral therapy sessions may offer structured environments where participants can develop healthy coping strategies and address underlying behavioral patterns. Faith-based services often provide spiritual guidance and community connection for those seeking this form of support. Volunteer programs typically bring community members into the facility to mentor participants and facilitate connections that extend beyond incarceration, creating networks of support that may continue after release and strengthen family reunification efforts.

Daily Life & Visitation

Structured housing assignments and carefully coordinated scheduling systems shape every aspect of the experience for the population housed within Douglas County Jail. At present, residents follow established daily routines that typically begin with early morning headcounts and meal service, followed by housing unit cleaning assignments and structured movement periods throughout the facility. Staff actively coordinate these activities to maintain security while allowing for necessary daily functions including medical appointments, court appearances, and program participation.

The population generally resides in dormitory-style housing units or individual cells, depending on classification levels and available space. Furthermore, meals are typically served at designated times in common dining areas or delivered directly to housing units, with the facility providing three meals daily that meet standard nutritional requirements. Personal property allowances usually include basic hygiene items, limited clothing, and approved reading materials, while commissary services may offer additional food items and personal care products for purchase.

Recreation opportunities often supply structured physical activity through scheduled yard time or indoor exercise periods, although weather and facility operations may affect availability. The facility typically provides various programs that may include educational classes, substance abuse counseling, and religious services to help maintain productive daily routines. Although visitation schedules and communication options like phone calls and mail service help maintain family connections, these services operate within established security protocols and time restrictions that vary based on housing assignments and individual circumstances.