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Visitation

Before Your First Visit to Dubuque County Jail: What to Bring and What to Leave Behind

Visiting someone at Dubuque County Jail goes smoothly when you show up with the right ID, realistic expectations, and nothing that'll get your visit cut short. Here's what to know before you go.

• 2 min read • dubuquecountyiowa.gov
Before Your First Visit to Dubuque County Jail: What to Bring and What to Leave Behind

For an on-site visit, you’ll go to 855 Central Avenue in Dubuque. On-site visiting runs Monday through Friday (excluding holidays) between 8:00 AM and 4:00 PM, but the exact visiting hours vary by housing unit. If weekdays don’t work, off-site visits can be scheduled for evenings, weekends, and holidays.

Note: You have to set up your visit ahead of time. Log in to your JAIL ATM account and register at least 24 hours before the visit time you want.

Head to 855 Central Avenue in Dubuque for your visit. Plan your arrival around check-in time and your housing unit's schedule - showing up at the right place at the right time keeps everything running smoothly.

Before Your First Visit to Dubuque County Jail: What to Bring and What to Leave Behind

ID Proof Age

  • ✓ Picture identification with an address (required for all visitors)
  • ✓ No visitors under the age of eighteen

Leave your cell phone and camera behind - neither is allowed in the visitation area. Do a quick pocket-and-bag check before heading in. Bringing prohibited items can get your visit cut short.

Visits have time limits and visitor caps. Each inmate gets two free on-site visits per week, 25 minutes each. Off-site visits work differently: one per day, 15 minutes, for a fee. Either way, only one visitor is allowed at a time.

Reminder: Off-site visits can be scheduled for evenings, weekends, and holidays, but they’re paid and shorter (15 minutes) than the free on-site visits (25 minutes).

  1. Call Inmate Calling Solution’s customer care - Use 1-888-646-9437 for technical problems with inmate visitation.
  2. Don’t contact the jail or front lobby staff for tech issues - The vendor’s customer care line is the right place to troubleshoot.

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Before You Visit: What to Bring (and What to Leave Behind) at Dubuque County Jail

A little prep saves you a wasted trip. This quick guide covers what ID to bring, where to go, and what to leave behind so your visit goes smoothly.

Before Your First Visit to Dubuque County Jail: ID Requirements and What to Leave at Home

A little prep at home makes your first visit much easier. Dubuque County Jail requires visitors to register through the facility's registration link and schedule visits in advance. Log in to your JAIL ATM account at least 24 hours before your desired time slot. Waiting until the last minute often means the slot you want is gone - so plan ahead, especially if you're juggling rides, work schedules, or childcare.

Free vs. Paid Visits at Dubuque County Jail: How to Make the Most of Your Two Weekly On‑Site Visits

Staying connected with someone at Dubuque County Jail means understanding the difference between free on-site visits and paid off-site visits. Here's how the jail's two free 25-minute on-site visits each week stack up against the paid 15-minute off-site option - and the scheduling rules you need to know.