The Complete Guide to Sending Mail to Someone at Dubuque County Jail (IA)
Sending mail to someone at Dubuque County Jail is straightforward once you know the rules. The key? Use the right address and the right type of mail—personal, legal, and official documents each have different requirements. Get it wrong, and your letter comes right back.
Personal letters follow a new process starting August 5, 2025. After that date, all personal mail goes to a P.O. Box address for processing - not the jail itself. Send it directly to the jail, and it gets returned.
Format your envelope exactly like this: "Dubuque County Jail, IA (Inmate Name/Number)" on the first line, "P.O. Box 16120" on the second, and "Jonesboro, AR 72401" on the third. Include both the inmate's full name and their inmate number on that first line - this is what routes your letter correctly.
Example envelope: Dubuque County Jail, IA (Inmate Name/Inmate Number) P.O. Box 16120 Jonesboro, AR 72401
Legal mail follows different rules. Only a licensed attorney of record can send legal mail to an inmate at Dubuque County Jail.
The destination is different too. Personal mail goes through JailATM.com's processing address in Jonesboro, Arkansas. Legal mail? Send it directly to Dubuque County Jail.
- ✓ Send it only from a legally approved, licensed attorney of record
- ✓ Address it as legal mail going directly to Dubuque County Jail (not to the personal-mail P.O. Box)
- ✓ Clearly include the inmate’s name and inmate number so the jail can route it correctly
Official or business documents - things like transactional paperwork - don't follow the personal mail process. Documents sent directly to the jail won't be delivered to the inmate. And packages? The jail doesn't accept them at all.
Note: Packages sent for inmates get rejected and returned. Official or business documents mailed to the institution won't reach the inmate like personal letters do.
All personal mail goes through JailATM.com's central processing facility. Your letter is opened, scanned, and delivered digitally to the inmate.
Note: Using the correct P.O. Box address is what gets your letter into the scanning and digital delivery system.
The biggest mistake? Using the wrong address. Starting August 5, 2025, personal mail sent directly to the jail gets returned - it won't enter the processing system. Double-check that you're using the Jonesboro P.O. Box and that your first line reads "Dubuque County Jail, IA (Inmate Name/Number)."
Don't try to send a package with your letter. Dubuque County Jail doesn't accept parcels for inmates - they'll be rejected and sent back.
Official paperwork is easy to get wrong. You might think of it as "mail for the inmate," but at this jail, business or official documents sent to the institution won't reach them. Don't expect the person you're writing to receive those the way they'd receive a personal letter.
- ✓ For personal mail, use the new personal-mail address with “Dubuque County Jail, IA (Inmate Name/Number)” and the Jonesboro P.O. Box
- ✓ For legal mail, make sure it’s sent by a licensed attorney of record and mailed directly to the jail (not to the personal-mail P.O. Box)
- ✓ On every piece of mail, make the inmate’s name and inmate number clear and easy to read
Quick Checklist
- ✓ Personal mail (effective Aug. 5, 2025): Address it to “Dubuque County Jail, IA (Inmate Name/Number), P.O. Box 16120, Jonesboro, AR 72401”
- ✓ Legal mail: Send only from a legally approved, licensed attorney of record, and mail it directly to Dubuque County Jail
- ✓ Do not send parcel packages for an inmate (they’ll be rejected and returned)
After August 5, 2025, personal mail sent to the jail comes back to you - use the P.O. Box. Official or business documents mailed to the institution won't reach the inmate.
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