Sending Money

How to Put Money on an Inmate's Account at Dubuque County Jail: All Four Methods

Need to add money to someone's account at Dubuque County Jail? You've got four options: online through Access Corrections, a lobby kiosk, a toll-free phone line, or mail (though mail comes with a big catch). Here's how each method works.

3 min read dubuquecountyiowa.gov
How to Put Money on an Inmate's Account at Dubuque County Jail: All Four Methods

The easiest option for most people is depositing online through Access Corrections. It's quick, secure, and you can do it from home - no trip to the jail required. Access Corrections also handles bail payments and parole or probation payments if you need those services. But for simply adding funds to an inmate's commissary account, the website is your most straightforward bet.

Tip: Need funds posted fast? Online deposits through Access Corrections are typically quicker than making a trip in person.

Prefer to handle things in person? There's a deposit kiosk in the lobby of the Dubuque Law Enforcement Center at 770 Iowa Street, Dubuque, IA 52001. The kiosk accepts both cash and credit cards - a solid option if you're local or already heading to the facility.

Good to know: The lobby kiosk at the Dubuque Law Enforcement Center accepts cash and credit cards.

You can also deposit by phone. Call 866-345-1884 to add funds to an inmate's account.

Here's where things get tricky. Dubuque County Jail won't accept cash, checks, or money orders through the mail unless you get approval from jail administration first. Planning to mail funds? Stop and get that approval before you send anything. Without it, your money won't be posted to the account.

Warning: Don’t mail cash, checks, or money orders unless jail administration has approved it ahead of time.

How to Put Money on an Inmate's Account at Dubuque County Jail: All Four Methods

Want convenience from home? Use Access Corrections online or call 866-345-1884. Local and prefer cash or credit? Head to the lobby kiosk at 770 Iowa Street. Skip the mail unless you absolutely have to - it requires prior approval from jail administration, and without it, your funds won't be added. For most families, online, phone, or the kiosk are the reliable choices.

One thing to keep in mind: when someone is released, their remaining account balance is returned on a debit card after jail deductions. If release could be soon, think twice before adding a large amount.

Questions about deposits? Contact the Dubuque County Sheriff's Office at 563-589-4406 or email info@dbqcosheriff.com.

  • Use Access Corrections online if you want a quick, at-home option.
  • Use the phone deposit line (866-345-1884) if you prefer to handle it by phone.
  • Use the lobby kiosk at 770 Iowa Street if you’re local and want to deposit cash or use a credit card in person.
  • Don’t mail cash, checks, or money orders unless you already have prior approval from jail administration.

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