Scheduling Visits at Dubuque County Jail: The 24-Hour Rule and What Happens If Your Loved One Works

All visits at Dubuque County Jail are scheduled through JAIL ATM. Plan ahead - you need to book at least 24 hours before your visit time. Same-day scheduling won't work.

The visiting week at Dubuque County Jail runs Monday through Sunday. Keep this in mind if you're trying to space out visits or track how many you've used.

On-site visits happen Monday through Friday (excluding holidays) from 8:00 AM to 4:00 PM. Those are the hours you'll work within for in-person visits at the jail.

Available times can vary by housing unit, so what you see in JAIL ATM depends on where your loved one is housed. Weekday daytime hours don't work for everyone - off-site visits can be scheduled for evenings, weekends, and holidays, which gives you more flexibility.

If your loved one is an Inmate Worker, find out their work schedule before you book. Inmates won't be pulled from work for visits - so a visit scheduled during their shift won't happen, even if you did everything else right. Getting their schedule is on you.

• ✓ Get your loved one’s Inmate Worker schedule before you choose a visit time.
• ✓ Schedule the visit through JAIL ATM at least 24 hours in advance.
• ✓ If the only available slot conflicts with work time, pick a different time so they won’t miss the visit.

Even when you follow all the rules, visits can still be denied or changed. Jail administration has final say.

1. Check JAIL ATM for updates - if something changes, your scheduled visit details may be updated there.
2. Contact the facility if you need clarification or to reschedule - if a visit is denied or the time no longer works, get guidance and book a new time (still keeping the 24-hour rule in mind).