What to Bring — and What to Leave at Home — for Your First Visit to Dubuque County Jail
Your first visit goes smoother when you show up with the right ID, complete your registration ahead of time, and leave anything that could get you turned away at home. Here's how to pack smart and avoid common mistakes that can end your visit before it starts.
Bring a picture ID that shows your address. Dubuque County Jail requires this at check-in - no exceptions, no substitutes. Forget it, and you won't get in.
No visitors under 18 are allowed. If you were planning to bring a child or teenager, you'll need to arrange childcare before your visit.
Only one visitor can go in at a time. If multiple adults come together, you'll need to rotate rather than enter as a group. Keep this in mind when coordinating rides and timing.
Quick check before you leave: Bring a picture ID with your address, don’t bring anyone under 18, and plan for only one visitor at a time.
Leave your cell phone and camera at home - or lock them in your car before you enter. They're not allowed in the visitation area. Bring them in, and your visit can be terminated on the spot.
Warning: Cell phones and cameras in the visitation area can end your visit on the spot.
Head to 855 Central Avenue in Dubuque, IA. Having your ID ready and registration complete before you arrive helps you get through check-in without delays.
- ✓ Picture ID with your address (required at check-in)
- ✓ Your visitor registration completed online before you go
Register online before your visit. Dubuque County Jail requires visitors to complete registration through the link on the jail's visitation page. Do this step a day or two ahead - you'll have a much easier time than scrambling to register the morning of.
- Complete the online visitor registration - use the registration link provided on the jail’s visitation page.
- Log in and set up your visit at least 24 hours ahead - the jail’s guidelines direct visitors to schedule through their account in advance.
- Double-check your details before you go - if your account isn’t set up correctly, you may lose your time slot.
Technical problems with scheduling or your account? Call the vendor, not the jail. Dubuque County Jail directs visitors to contact Inmate Calling Solution's customer care at 1-888-646-9437 for any system issues. The jail and lobby staff can't help with tech glitches.
Tip: Tech problem? Call Inmate Calling Solution’s customer care at 1-888-646-9437. Rule enforcement is separate - bringing a phone or camera into the visitation area can still terminate your visit.
Plan around how visits work here. Each inmate gets two free on-site visits per week, 25 minutes each. Off-site visits are different: inmates can have one 15-minute off-site visit per day, but there's a fee - and the visitor pays.
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