How to deposit funds, commissary, and payment options
Any money an inmate has at booking goes into an individual trust fund under their name—cash can't be kept in their possession while in custody. Need to add funds? You can deposit online through Access Corrections, use the lobby kiosk at the Dubuque Law Enforcement Center (770 Iowa Street), or call 866-345-1884. Be careful with mail: cash, checks, or money orders sent without prior approval from jail administration won't be credited to the account, so check the rules first. At release, the remaining trust-account balance is returned as a debit card after subtracting any money owed to the jail. Disbursements for attorney fees, fines, or bond follow administrative procedures.
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Want to help someone at Dubuque County Jail buy commissary? You'll need to deposit funds into their inmate trust account. Here are the deposit options available, plus a few rules that catch people off guard.
Want to put money on someone's account at Dubuque County Jail? You've got three options: the lobby kiosk, a phone deposit, or online through Access Corrections.
Need to add money to someone's account at Dubuque County Jail? You've got four options: online through Access Corrections, a lobby kiosk, a toll-free phone line, or mail (though mail comes with a big catch). Here's how each method works.
Any money someone has at booking goes into an inmate trust fund under their name. That's the account they'll use for commissary purchases—everything they buy gets deducted from the balance. When they're released, whatever's left comes back as a debit card. If they owe the jail money, those amounts get taken out first. To help someone keep funds available for commissary, Dubuque County Jail accepts deposits online, at a lobby kiosk, or by phone.
You can deposit money online through Access Corrections, at the lobby kiosk inside the Dubuque Law Enforcement Center (770 Iowa Street), or by phone at 866-345-1884. Mailed cash, checks, or money orders won’t be added unless jail administration approves it in advance.
Any cash found on an inmate at booking is placed into an inmate trust fund under their name. Inmates are not allowed to keep money on them while housed at the facility.
At release, the remaining balance in the inmate’s trust account is returned as a debit card after any amounts owed to the jail are deducted. Payments from the account for things like attorney fees, fines, or bond are handled through the jail’s administrative procedures.
A little prep saves you a wasted trip. This quick guide covers what ID to bring, where to go, and what to leave behind so your visit goes smoothly.
A little prep at home makes your first visit much easier. Dubuque County Jail requires visitors to register through the facility's registration link and schedule visits in advance. Log in to your JAIL ATM account at least 24 hours before your desired time slot. Waiting until the last minute often means the slot you want is gone—so plan ahead, especially if you're juggling rides, work schedules, or childcare.
Visiting someone at Dubuque County Jail goes smoothly when you show up with the right ID, realistic expectations, and nothing that'll get your visit cut short. Here's what to know before you go.
