Visitation at Dubuque County Jail, IA

How to visit, scheduling, dress code, and visitor requirements

Overview

Visiting at Dubuque County Jail takes a little planning, but the rules are straightforward. Each inmate gets two free on-site visits per week (25 minutes each) and one paid 15-minute off-site visit per day. Only one visitor at a time. On-site hours run Monday–Friday from 8:00 AM to 4:00 PM (excluding holidays), though exact times vary by housing unit. Off-site visits can be scheduled evenings, weekends, and holidays. Before you come, register and bring a picture ID that shows an address—no one under 18 is allowed. Schedule every visit through your JAIL ATM account at least 24 hours ahead. For on-site visits, head to 855 Central Avenue in Dubuque. Leave cell phones and cameras out of the visitation area; violations end the visit immediately. Having technical issues? Contact Inmate Calling Solutions customer care at 1-888-646-9437.

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Quick Facts

Each inmate gets two free on-site visits per week (25 minutes each) and one paid 15-minute off-site visit per day; only one visitor at a time is allowed.
On-site visiting hours are Monday–Friday, 8:00 AM to 4:00 PM (excluding holidays); hours vary by housing unit and off-site visits may be scheduled evenings, weekends, and holidays.
Visitors must register before visiting and must present a picture ID showing an address; no visitors under age 18 are permitted.
All visits must be scheduled through a JAIL ATM account at least 24 hours in advance.
Cell phones and cameras are not allowed in the visitation area and violators will have their visit terminated.

Visitation Guides

Before You Visit: What to Bring (and What to Leave Behind) at Dubuque County Jail

A little prep saves you a wasted trip. This quick guide covers what ID to bring, where to go, and what to leave behind so your visit goes smoothly.

Before Your First Visit to Dubuque County Jail: ID Requirements and What to Leave at Home

A little prep at home makes your first visit much easier. Dubuque County Jail requires visitors to register through the facility's registration link and schedule visits in advance. Log in to your JAIL ATM account at least 24 hours before your desired time slot. Waiting until the last minute often means the slot you want is gone—so plan ahead, especially if you're juggling rides, work schedules, or childcare.

Before Your First Visit to Dubuque County Jail: What to Bring and What to Leave Behind

Visiting someone at Dubuque County Jail goes smoothly when you show up with the right ID, realistic expectations, and nothing that'll get your visit cut short. Here's what to know before you go.

Free vs. Paid Visits at Dubuque County Jail: How to Make the Most of Your Two Weekly On‑Site Visits

Staying connected with someone at Dubuque County Jail means understanding the difference between free on-site visits and paid off-site visits. Here's how the jail's two free 25-minute on-site visits each week stack up against the paid 15-minute off-site option—and the scheduling rules you need to know.

Free vs. Paid Visits at Dubuque County Jail: What You Need to Know

Planning a visit is easier when you know what's free, what costs money, and when each option is available. Here's how visits work at Dubuque County Jail so you can pick the time that fits your schedule.

How to Register for Visits at Dubuque County Jail — and When to Choose On‑Site vs. Off‑Site

Visiting at Dubuque County Jail is straightforward once you understand the two visit types and how scheduling works. The thing that catches most people off guard? Timing. You need to register and schedule ahead, and the jail's visiting week resets every Monday.

Scheduling Visits at Dubuque County Jail: The 24-Hour Rule and What Happens If Your Loved One Works

Scheduling a visit at Dubuque County Jail comes down to two rules: use JAIL ATM, and book at least 24 hours ahead. If your loved one is an Inmate Worker, there's one extra step that can save you a wasted trip.

Setting Up Your First Video Visit at Dubuque County Jail (JAIL ATM) — Step‑by‑Step

First-time video visits usually trip people up in two places: account setup and finding a time slot that works. Here's the straightforward path — register, book at least 24 hours ahead, and know who to call when tech goes sideways.

Understanding Dubuque County Jail's Two-Tier Visitation System

Dubuque County Jail offers two ways to visit: free in-person visits at the jail, or paid video visits from home. Understanding the time limits and scheduling rules makes it easier to choose what works for your schedule.

What to Bring — and What to Leave at Home — for Your First Visit to Dubuque County Jail

Your first visit goes smoother when you show up with the right ID, complete your registration ahead of time, and leave anything that could get you turned away at home. Here's how to pack smart and avoid common mistakes that can end your visit before it starts.

Common Questions

How many visits does an inmate at Dubuque County Jail get each week?

Each inmate is allowed two free on-site visits per week, and each visit lasts 25 minutes. In addition, they may receive one paid 15-minute off-site visit per day. Only one visitor is allowed at a time.

When and where are on-site visits at Dubuque County Jail?

On-site visits are Monday–Friday from 8:00 AM to 4:00 PM (excluding holidays), and times can vary by housing unit. Visit in person at 855 Central Avenue in Dubuque.

What ID and age rules apply for visitors to Dubuque County Jail?

You must bring a picture ID that shows an address. Visitors under age 18 are not permitted.

How do I schedule a visit and who do I contact for technical problems?

Schedule through your JAIL ATM account at least 24 hours in advance and complete visitor registration on the site. For technical problems with visitation, contact Inmate Calling Solutions customer care at 1-888-646-9437 (not the jail front lobby).