How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Duchesne County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Duchesne County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Duchesne County Jail.

Frequently asked questions about Duchesne County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Duchesne County Jail.

2. How much does it cost to send a message to Duchesne County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Duchesne County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Duchesne County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Duchesne County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Duchesne County Jail?

   Mailing address:

   Duchesne County Jail
   21554 W 9000 S
   Duchesne, UT 84021
   Phone: (435) 738-0190

5. What are the visiting hours at Duchesne County Jail?

   Visiting hours at Duchesne County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (435) 738-0190 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Duchesne County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Duchesne County Jail for their specific mail policies.

7. How do I send money to an inmate at Duchesne County Jail?

   You can send money to an inmate at Duchesne County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Duchesne County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Duchesne County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Duchesne County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Duchesne County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Duchesne County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Duchesne County Jail prioritizes maintaining family connections through its comprehensive communication services, including video visitation technology and structured mail correspondence systems. Working with service providers like Paytel for inmate calling services, the facility ensures that incarcerated individuals can maintain meaningful contact with their support networks, which research shows is crucial for successful reintegration.

Beyond communication services, the facility may offer educational programming designed to help inmates develop practical skills for their eventual return to the community. These programs often include basic literacy instruction, GED preparation, and vocational training opportunities that align with local employment needs. Counseling services may also be available to address substance abuse issues, anger management, and other behavioral concerns that often contribute to criminal behavior.

The jail likely provides additional support services such as religious programming, library access, and recreational activities that promote positive social interaction and personal development. Mental health services may be offered through partnerships with local healthcare providers, ensuring that inmates receive appropriate psychological support during their incarceration. These comprehensive programs work together to create an environment focused on rehabilitation rather than purely punitive measures, helping prepare individuals for successful reentry into their communities.

Daily Life & Visitation

The Duchesne County Jail maintains structured communication policies that significantly shape inmates' connections with the outside world. Video visitation has replaced traditional in-person visits as the primary means for inmates to maintain contact with family and friends, creating a controlled yet meaningful way to preserve important relationships. The facility works with Paytel for inmate phone services, requiring families to establish accounts through their website or customer service line to facilitate regular communication. Mail delivery typically occurs within 24 hours of receipt, though all correspondence must include complete sender information and cannot contain prohibited items like stickers, glitter, or perfume.

The structured environment at this Utah correctional facility likely follows standard operational procedures common to county jails throughout the state. Inmates typically begin their days with early morning counts and may participate in work assignments, educational programs, or recreational activities depending on their classification level and the facility's available resources. Meal times are scheduled at regular intervals, and inmates often have designated periods for personal hygiene, cleaning responsibilities, and limited recreational time.

While specific programming details aren't outlined in available information, Utah county facilities often provide basic services such as medical care, library access, and religious services when possible. The facility's emphasis on maintaining family connections through their communication systems suggests an understanding of how important these relationships are during incarceration. Money orders for inmate commissary accounts must be made payable to the Duchesne County Jail and sent to their local address, allowing families to support their loved ones' basic needs while incarcerated.