Duval/Jacksonville Pre-trial Detention

Duval County Jail handles visitation through the GettingOut video platform. Options can include at-facility kiosks, video visits from a home computer, and Android-device visits at select locations. If a Free Video Visit is available, that benefit gets credited to the inmate's account, and only the inmate can book it. You can suggest a visit, but if you have no prepaid funds, the inmate must confirm the booking. Scheduling steps and whether you'll use on-site or remote video visits vary, so check Duval County Jail's visitor materials or inmate handbook for current hours and rules. Plan ahead for approvals, too. Many facilities require the inmate to add you to a visitor list, and you may need to complete a visitor application.

Staying in touch with someone at Duval County Jail means using vendor-run services. The exact options and rules depend on the jail and the provider. Common methods include phone calls, correctional email or tablet messaging, and remote video visits through third-party platforms. Video visits may be scheduled or on-demand. The person inside uses a tablet or terminal while you connect through a browser or app. Some providers offer different visit types. GettingOut, for example, supports at-facility visits, home (desktop) visits, and Android mobile visits as separate options. For home video visits, you'll need a high-speed DSL or cable connection plus a webcam and microphone. Dial-up and many satellite services are not supported. Messaging systems typically require buying credits or stamps, and all messages are screened.

Funds sent for people housed at Duval County Jail go into the inmate's commissary account for purchases, not directly to the inmate. The most common way to add money is through an online payment portal that accepts credit or debit cards via a secure vendor interface. Other deposit options can include lobby kiosks, phone payments, or mailing a money order, depending on the vendor. Methods, processing times, transaction fees, and deposit limits differ by vendor and deposit type, so review the current vendor instructions and fee schedule before sending funds. You'll typically need the inmate's name and a booking number or ID. Fill out all required fields clearly with valid contact information to avoid delays.