How to deposit funds, commissary, and payment options
Funds sent for people housed at Duval County Jail go into the inmate's commissary account for purchases, not directly to the inmate. The most common way to add money is through an online payment portal that accepts credit or debit cards via a secure vendor interface. Other deposit options can include lobby kiosks, phone payments, or mailing a money order, depending on the vendor. Methods, processing times, transaction fees, and deposit limits differ by vendor and deposit type, so review the current vendor instructions and fee schedule before sending funds. You'll typically need the inmate's name and a booking number or ID. Fill out all required fields clearly with valid contact information to avoid delays.
Search for a loved one and send messages and photos in minutes.
Sending money to someone in jail is straightforward once you know which deposit company the facility uses and what details you need. This guide will help you get organized, pick a method, and sidestep the most common delays.
You can typically add funds through an online vendor portal that accepts credit or debit cards, at a kiosk, by phone, or by mailing a money order. Follow the vendor's instructions and include the inmate's full name and booking or ID number so the deposit posts correctly.
No. Funds are usually credited to the inmate’s commissary account for purchases rather than handed directly to the inmate.
Yes. Fees and deposit limits vary by vendor and by the deposit method used, so check the vendor’s fee schedule and the jail’s instructions before sending funds.
Trying to find someone at Duval County Jail for the first time? A little prep upfront can save you from sending money or making plans based on the wrong record.
Your first video visit goes much smoother when you handle two things ahead of time: setting up the right vendor account(s) and making sure your browser or device is ready. Use the checklist below so you're not scrambling to troubleshoot five minutes before your visit starts.
Trying to stay in touch with someone at Duval County Jail? Start by deciding whether you want phone calls or video visits, then find out what the jail needs from you.
