Eagle Pass Detention Facility, TX
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Guides for This Facility
How to Report a Concern About Someone at Eagle Pass Detention Facility (GEO-operated)
Worried about someone at Eagle Pass Detention Facility? You don't have to figure it out alone. GEO's published policy outlines several reporting routes—including an anonymous hotline and facility-level grievance options—designed to get your concerns to the right people.
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How to Report a Concern or File a Grievance at Eagle Pass Detention Facility
Something feels wrong at Eagle Pass Detention Facility. What now? Here's what GEO says is available for reporting concerns and filing grievances — plus practical steps you and your loved one can take to get issues on the record.
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How to Report Concerns About Someone at Eagle Pass: Using GEO’s Grievance System and Anonymous Hotline
Worried about someone at Eagle Pass Detention Facility? GEO offers two main ways to report concerns: the facility's grievance process (with formal and informal options) and a confidential, anonymous toll-free hotline run by an independent third party. Which one makes sense depends on the situation and whether you're comfortable sharing your name. Both are designed to get potential violations in front of people who can respond.
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Facility Info
- GEO provides housing, management, and supervision at Eagle Pass Detention Facility.
- Each housing area has recreation areas, a library, a barbershop, medical triage rooms, programming classrooms, and case management offices.
- The facility was designed to meet Texas Commission on Jail Standards and ACA standards and reported pursuing ACA accreditation in 2023 with a 99.3% score.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Facility Info
Eagle Pass Detention Facility is operated by GEO, which handles housing, management, and supervision while providing residential care, medical services, food service, and rehabilitation programs. Housing areas include recreation spaces, a library, barbershop, medical triage rooms, programming classrooms, and case management offices. The facility was designed to meet Texas Commission on Jail Standards and American Correctional Association standards. In 2023, it reported pursuing ACA accreditation with a score of 99.3%. GEO states it emphasizes respect for human rights and dignity, limits use of force to situations where absolutely necessary, and allows firearms only in self-defense or when there's an imminent threat of death or serious harm. Oversight includes audits, inspections, training, PREA compliance measures, and confidential reporting plus grievance channels.
Read full guideCommon Questions
How do I report a concern or file a grievance about someone at Eagle Pass Detention Facility?
GEO uses both formal and informal grievance procedures, which are explained during admission. Options include secure drop boxes and informal discussions with staff. There's also a confidential, anonymous toll-free hotline run by an independent third party for reporting potential policy violations. According to GEO policy, formal complaints are promptly investigated.
Facility InfoWhat health care and residential services are provided at Eagle Pass?
Eagle Pass provides residential care, medical services, and food service in accordance with applicable requirements. Housing areas also include on-site medical triage rooms.
Facility InfoWhat programs and reentry support does GEO offer for people at Eagle Pass?
GEO offers education, vocational training, and rehabilitative programs, plus access to leisure and legal libraries. GEO Reentry provides transitional housing, behavioral change treatment matched to individual risk and needs, and GEOReentryConnect resources for community services and employment tools.
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Did You Know?
Eagle Pass Detention Facility is located in Eagle Pass, TX. GEO provides housing, management, and supervision services at the facility.
This guide is compiled from official facility documentation and community feedback. Learn how we verify