How to send messages, photos, and packages
To set up phone calls, video visits, or electronic messages at East Arkansas Regional Unit (East AR Max Unit), call 870-295-4700 first. Staff can confirm the approved vendor and any current schedules. Most Arkansas facilities use third-party vendors for calling, video, and messaging. You'll need to create an account with the approved vendor before you can use any of these services. Calls, video visits, and messages typically require funds in your vendor account or an available commissary balance. Video visits usually need to be scheduled through the vendor portal. Before booking, check the vendor's minimum device and browser requirements. Not every phone, tablet, or browser works with every vendor app.
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The main phone number for East AR Max Unit is 870-295-4700.
Start by creating an account with the facility's approved communications vendor. From there, add funds (or use commissary phone credits) and schedule video visits through the vendor portal. Call 870-295-4700 to confirm which vendor the facility uses and any specific scheduling rules.
At most Arkansas facilities, inmates can only make outgoing calls. Incoming calls and third-party call arrangements are typically not allowed. Call 870-295-4700 if you need confirmation or have special circumstances.
Driving out to the East Arkansas Regional Unit for a visit? Having the route mapped and a simple prep list ready makes the whole day easier. Below you'll find directions from the Arkansas Division of Correction, facility contact details, and a first-time checklist so you can confirm rules and avoid surprises before you leave home.
From Pine Bluff, you’ll drive about 78 miles east on Highway 79 East to Marianna. That main stretch is the backbone of the trip; once you reach Marianna, the last part of the drive is a set of specific turns that can be easy to miss if you’re not expecting them.
If you need to reach someone at East AR Max Unit, start with the unit's main phone line and the correct mailing address. Those two basics cover most of what you'll need for sending letters, asking about rules, and getting current instructions from staff.
