Penmate Inmate Support Guides
Phone & Messaging

Video Visits and Special Visits at East Carroll Phase 3: What Families Need to Know

Setting up a video visit with someone at East Carroll Phase 3? Here's what you need to know about how Louisiana handles video visitation—and what that means for the rules you'll follow.

• 2 min read • doc.louisiana.gov
Video Visits and Special Visits at East Carroll Phase 3: What Families Need to Know

Under Louisiana Department of Public Safety & Corrections (DPS&C) rules, video visitation counts as a "special visit." This matters because video visits don't always follow the same procedures as standard in-person visits. Facilities often set their own schedules, approval processes, and availability windows.

DPS&C also classifies video visitation as "noncontact visiting." Noncontact visits are designed so there's no physical contact between you and the person you're visiting - typically a glass barrier or screen separates you, and you communicate by phone or speakers. Video visits fall into this category, which is why they're treated as a no-contact option.

If East Carroll Phase 3 uses Securus for video visitation, you'll likely access it through Securus Video Connect. It's a web-based system that lets you schedule and join video sessions from anywhere with internet access. You can use the free Securus app or connect from a computer or tablet.

The main difference between video visits and in-person visits is straightforward: video visits are noncontact. You won't be in the same room, and there's no physical contact. Video serves as an alternative way to see and talk to someone when contact visits aren't available.

Note: Louisiana DPS&C treats video visitation as a “special visit,” and it functions as a noncontact option - meaning it’s designed for situations where physical contact isn’t part of the visit.

Video Visits and Special Visits at East Carroll Phase 3: What Families Need to Know

What Families Should Verify

  • ✓ Whether East Carroll Phase 3 offers video visitation and how it’s handled as a “special visit”
  • ✓ What the scheduling process is (and whether approval is needed before you can book)
  • ✓ Whether video visits run through Securus Video Connect
  • ✓ Whether you should use the Securus app, a computer, or a tablet to schedule and join

Before making plans, check directly with East Carroll Phase 3 for the details that can make or break your visit. Ask about current special visit rules, scheduling windows, and costs. Confirm which platform they use for video sessions - whether it's Securus Video Connect or a different provider - so you don't waste time setting up the wrong app or account.

Heads up: Plan for noncontact rules to apply during video visits. Video visitation is meant to be an alternative when physical contact is restricted, so the facility may limit what you can do during the session beyond talking and seeing each other.

Find an Inmate at East Carrol Corrections Facility Phase 3

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

More from East Carrol Corrections Facility Phase 3

Before Your First Visit to East Carrol Corrections Facility Phase 3: What to Bring and What to Leave Behind

Visiting at East Carrol Corrections Facility Phase 3 is a privilege, and the easiest way to protect it is to show up prepared. Bring only what's allowed, leave everything else locked in your car, and expect screening at the entrance. Most visitors who get turned away? It comes down to simple item issues that could have been avoided.

Bringing a Baby or Toddler to Visit East Carroll Phase 3: Allowed Items and Packing Tips

Bringing an infant to East Carroll Phase 3? Pack light. The facility allows only a short list of infant items, each with strict quantity or size limits. Anything that doesn't meet the rules stays out of the visiting area - so count and pack carefully before you leave home.

How to Get Approved to Visit Someone at East Carroll Corrections Facility Phase 3

Before you can visit someone at East Carroll Corrections Facility Phase 3, you need an approved visitor application on file. Here's the key thing: the process starts with your loved one inside. They're the ones who send the visiting application to family and friends they want on their list.