East Central Arkansas Corrections
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Guides for This Facility
What to do when Arkansas DOC pages (including the East Central Arkansas Community Correction Center page) return only “nginx”
If you try to load certain Arkansas Department of Corrections (DOC) pages and see a mostly blank screen with just the word "nginx," you're not alone. Here are the specific pages we checked that returned only "nginx": the Community Correction publications page, the Community Correction office-locations overview page, the Community Correction office-locations page for residential centers, and the location page for the East Central Arkansas Community Correction Center.
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How to Reach East Central Arkansas Community Correction Center (West Memphis)
Need to contact East Central Arkansas Community Correction Center in West Memphis? Here's the verified address and main phone number.
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East Central Arkansas Community Correction Center: Quick Reference Guide for Families
East Central Arkansas Community Correction Center is at 200 W Tyler Ave, West Memphis, AR 72301, in Crittenden County. Use the full street address when mapping directions or sending paperwork—it'll help avoid delays.
Read GuideAt a Glance
Visitation
- Many Arkansas jails use video-based visits through on-site kiosks or remote vendor systems instead of in-person contact visits.
- Appointments are commonly required and visits are typically short and limited in frequency, with rules varying by facility.
- Adult visitors usually must present a government-issued photo ID; minors often need proof of age or guardianship documentation.
Communication
- Most Arkansas facilities use third‑party vendors for phone, video, and messaging services.
- You usually must create an account with the facility’s approved communications vendor before using phone, video, or messaging services.
- A vendor account balance or commissary/ vendor payments are typically required to pay for calls, messages, or video visits.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visitation at East Central Arkansas Corrections is likely video-based rather than in-person. You'll either use an on-site kiosk or connect remotely through a third-party vendor. Visits typically require an appointment and tend to be short with limited frequency, though the exact schedule varies. Before trying to book a time, confirm where the inmate is housed and complete any required visitor approval forms to get on the approved list. Bring a government-issued photo ID. If a minor is visiting, have proof of age or guardianship paperwork ready. If a vendor account is required, set it up early and approve any connection requests. Arrive early for your scheduled slot, and call the facility or check their page if anything is unclear.
Read full guideCommunication
Arkansas correctional facilities typically use third-party vendors for phone calls, video visits, and electronic messaging. That means you'll need to sign up with the facility's approved vendor before using any service. Most systems require an account with a funded balance to cover calls, messages, or video sessions. Payments are handled through the vendor or commissary-linked options. Inmates can generally only make outgoing calls. Most facilities don't allow incoming calls or direct third-party call arrangements, though monitoring policies and allowed call types vary. To avoid last-minute problems, confirm which vendor East Central Arkansas Corrections uses and follow the setup steps. If video visits require appointments, schedule those in advance. Also check that your device, operating system, and browser meet the platform's requirements before your visit.
Common Questions
How do I schedule a visit at East Central Arkansas Corrections?
Visits are typically scheduled by appointment through the facility's vendor system. Start by confirming the inmate's housing location and completing any visitor approval steps to get on the approved list. Then create the required vendor account and approve connection requests before trying to schedule.
VisitationWhat ID or paperwork do visitors usually need to visit an inmate?
Adults need a government-issued photo ID at check-in. For minors, expect to provide proof of age and documentation showing the parent or guardian relationship. The accompanying guardian typically needs to be on the approved visitor list as well.
VisitationWhat should I do if the facility visitation page or vendor site won't load?
Try reloading the page and accessing the vendor site again, since outages can be temporary. If it still won't load, call the facility or the vendor directly for scheduling and troubleshooting help.
VisitationDo I need to create an account to call or video‑chat with an inmate?
Yes. Most Arkansas facilities require you to create an account with the facility’s approved communications vendor before you can use phone, video, or messaging services.
CommunicationHow do I pay for calls or video visits?
Payments are typically handled through the vendor account or commissary-linked options. Keep a funded vendor balance or use approved payment products so calls and video sessions go through without issues.
CommunicationWill my phone or computer work for a video visit?
Not always. Check the vendor's minimum device, operating system, and browser requirements first. Update your apps or software before your scheduled visit to avoid connection issues.
CommunicationReady to Connect?
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Did You Know?
The facility's publications page was unavailable at the time of research, so details below are based on other publicly available sources.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify