How to send messages, photos, and packages
Arkansas correctional facilities typically use third-party vendors for phone calls, video visits, and electronic messaging. That means you'll need to sign up with the facility's approved vendor before using any service. Most systems require an account with a funded balance to cover calls, messages, or video sessions. Payments are handled through the vendor or commissary-linked options. Inmates can generally only make outgoing calls. Most facilities don't allow incoming calls or direct third-party call arrangements, though monitoring policies and allowed call types vary. To avoid last-minute problems, confirm which vendor East Central Arkansas Corrections uses and follow the setup steps. If video visits require appointments, schedule those in advance. Also check that your device, operating system, and browser meet the platform's requirements before your visit.
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Yes. Most Arkansas facilities require you to create an account with the facility’s approved communications vendor before you can use phone, video, or messaging services.
Payments are typically handled through the vendor account or commissary-linked options. Keep a funded vendor balance or use approved payment products so calls and video sessions go through without issues.
Not always. Check the vendor's minimum device, operating system, and browser requirements first. Update your apps or software before your scheduled visit to avoid connection issues.
East Central Arkansas Community Correction Center is at 200 W Tyler Ave, West Memphis, AR 72301, in Crittenden County. Use the full street address when mapping directions or sending paperwork—it'll help avoid delays.
Need to contact East Central Arkansas Community Correction Center in West Memphis? Here's the verified address and main phone number.
If you try to load certain Arkansas Department of Corrections (DOC) pages and see a mostly blank screen with just the word "nginx," you're not alone. Here are the specific pages we checked that returned only "nginx": the Community Correction publications page, the Community Correction office-locations overview page, the Community Correction office-locations page for residential centers, and the location page for the East Central Arkansas Community Correction Center.
