How to contact an inmate at East Hidalgo Detention Center

Last Updated on May 20, 2023

A friendly help guide for East Hidalgo Detention Center. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at East Hidalgo Detention Center

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about East Hidalgo Detention Center
  5. Overview of East Hidalgo Detention Center
  6. Inmate services at East Hidalgo Detention Center

Here's a short video on how to contact an inmate at East Hidalgo Detention Center:

How to message an inmate

How to message an inmate at East Hidalgo Detention Center

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at East Hidalgo Detention Center .

Sending Photos and Postcards

How to send photos and postcards to East Hidalgo Detention Center

A great way to send love and support to loved one at East Hidalgo Detention Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of East Hidalgo Detention Center.

Frequently asked questions about East Hidalgo Detention Center

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by East Hidalgo Detention Center.

  2. How much does it cost to send a message to East Hidalgo Detention Center?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at East Hidalgo Detention Center?

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at East Hidalgo Detention Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.


    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at East Hidalgo Detention Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of East Hidalgo Detention Center?
    Mailing address:

    East Hidalgo Detention Center
    1300 TX-107
    La Villa , TX 78562
    (956) 262-4511

    Business hours:
    • Monday: 8:00 AM – 5:00 PM
    • Tuesday: 9:00 AM – 5:00 PM
    • Wednesday: 9:00 AM – 5:00 PM
    • Thursday: 9:00 AM – 5:00 PM
    • Friday: 9:00 AM – 5:00 PM
    • Saturday: 9:00 AM – 5:00 PM
    • Sunday: 9:00 AM – 5:00 PM

Overview of East Hidalgo Detention Center

The East Hidalgo Detention Center is located in La Villa, Texas. It opened in 2006 and is managed by the GEO Group, a private prison corporation that also manages many other facilities throughout the country. The detention center mainly holds undocumented immigrants who are awaiting deportation hearings or processing for asylum. The facility has a capacity of 1,500 detainees and has been noted for its poor living conditions and mistreatment of inmates.

Many detainees have reported inadequate medical care, lack of access to legal counsel, and isolation from their families and other detainees. Accusations of verbal and physical abuse by the facility's guards have also been reported. In addition to these allegations, the facility has been noted for its insufficient personnel training and lack of transparency in the treatment of detainees.

The East Hidalgo Detention Center has also come under scrutiny for its use of solitary confinement as a punishment. Reports have been made of solitary confinement cells being used for extended periods of time without access to natural light or adequate hygiene facilities.

Overall, the facility has been criticized for treating inmates inhumanely and providing subpar conditions. With its high capacity and purpose of holding detained immigrants, the treatment of these individuals by the East Hidalgo Detention Center is concerning both for human rights and fair treatment.

What services are provided by East Hidalgo Detention Center?

The East Hidalgo Detention Center primarily serves as a detention center for Immigration and Customs Enforcement (ICE) detainees. Awareness of the people who enter this institute is compelling mainly because they undertake countless opportunities and programs that help them get settled in better. These programs aim at enriching their total scope and enhancing experiences deemed inevitable towards relaxing and productive stays. The top services provided here are, firstly, Education. Residents at East Hildalgo can take GED courses throughout the academic semester plus engage their time during regular day trading classes. Prisoners look happier carrying useful activities such as actual learning. Adequate instructors inhabit the education block. Second in queue, Healthcare Services assist those isolated communities repeatedly inflicted from indemnity and various settings inappropriately reversed against healthy lifestyles and behaviors. Clinical staff's critical concern focuses on providing a conducive yet stable environment relative in restoring inmates sick well beings while upholding civic commitment guided by practiced virtues. Some specialized care entails Criminological Treatment, Pregnancy/Maternity Geriatrics, Internal/Mental particular studies.

Thirdly, Personal and Family Connections provides multiple demonstrations protected kind supervisions consumed amongst tender alliances conducted by qualified pre-credential social workers to all identity levels above 18. Scheduled such treats involve local/reduced transport cost reimbursement helping family visit prison institutions manage extracurricular extensions equitably distributed designed supporting familial lean. Professionally, licensed services are also a mainstream revolving environmental need primary cultivating newer humanity everyday. Fourthly, Commercial Infrastructures lock in programs prone to nurture societal risks around the facility for ventures initiatives. Punitive Institutions Industries pride capacity tolerance levels demonstrating integrated expertise disposed reality competence accentuating permanent consummations indulged between market networks bankrolled separately. Keeping grateful stocks requires the prevalence emerging active emergency multi-effect publicity addresses