East Texas Treatment Facility

Visiting at East Texas Treatment Facility starts online. Create your own visitation account, verify it using the 7-digit code sent to your email, and answer every background questionnaire question to complete setup. Enter your phone number in the exact XXX XXX XXXX format. When adding an inmate, use their 8-digit TDCJ or SID number. Your relationship request goes to the unit for verification and stays in

East Texas Treatment Facility lists multiple visit types in its scheduler, but availability varies by person—options depend on the inmate's privileges and the unit's design. Texas units commonly offer phone calls, remote video visits, electronic messaging, and inmate tablets, though exact channels and features vary by unit rules and custody level. For payments and purchases, you must be on the inmate's Approved Visitation List or Approved Phone List and register through Securus. Before planning a visit, call, or purchase, check the inmate's unit page or the visitation scheduler to confirm what's authorized.

Most personal mail for people incarcerated at East Texas Treatment Facility goes through the TDCJ Digital Processing Center. Address your letter to PO Box 660400, Dallas, TX 75266-0400, and include the inmate's full name and TDCJ number so it's properly matched. Accepted pages are scanned, then delivered as digital mail to the inmate's secure tablet. No tablet? Staff provide a black-and-white printed copy instead. Don't send inmate mail to PO Box 60—trust fund guidance says inmate mail must go to the inmate's unit of assignment. Legal and privileged mail, plus certain publications or media, may be routed directly to the unit under a separate inspection process. Always include your return address and follow published size and content rules.

East Texas Treatment Facility accepts Inmate Trust Fund deposits by money order, cashier's check, ACH, and approved vendors including eCommDirect and JPay. Since September 1, 2020, only approved senders may deposit funds—you must be on the inmate's Approved Visitation List or Approved Phone List (phone-list registration goes through Securus). For commissary-style online purchases, eCommDirect is the only acceptable online merchandise/package program for TDCJ. Deliveries typically arrive within five business days after TDCJ receives the transaction details, though unit security or staffing can cause delays. Quarterly spending limits apply, and eCommDirect charges a per-transaction fee. Deposit transactions also have processing fees. Deposits of $500 or more (and certain company/payroll/estate checks) are held 14 days, and staff won't release balance details to anyone except the inmate.