East Texas Treatment Facility

Visiting at East Texas Treatment Facility starts online. You must create and verify your own visitation account (staff cannot do it for you), and the email you register with cannot be deleted or changed. After submitting your email, watch for a 7-digit validation code and a verification link, then complete the background questionnaire to finish registration. Enter phone numbers with spaces (XXX XXX XXXX). To add an inmate, use the 8-digit TDCJ or SID number, then wait while your relationship request sits in "Relation Requests Pending Approval" until the unit verifies it. Visits are normally Saturday and Sunday, 8:00 a.m. to 5:30 p.m. Regular visits last two hours and start once both you and the inmate are present. Leave cell phones and purses outside the secure perimeter. A small wallet, a clear bag, and up to $35 in coins are allowed.

East Texas Treatment Facility supports several ways to stay in touch: phone calls, remote video visits, electronic messaging, and inmate tablets. What you can use depends on the unit and the inmate's privileges. Some visit types may not be available to every inmate due to facility design or custody restrictions. Remote video visits and many messaging features run through approved vendor systems, so availability, scheduling windows, and payment steps follow the vendor's process. Phone service typically requires registering phone numbers with the vendor system and using vendor-managed payment accounts. Calls are monitored through the provider. For deposits and commissary purchases, you must be on the inmate's Approved Visitation List or Approved Phone List and register via Securus.

East Texas Treatment Facility lets you add money to an inmate's Inmate Trust Fund using a money order, cashier's check, ACH, or approved vendor options like eCommDirect and JPay. Each method has its own instructions. Since September 1, 2020, deposits are limited to senders on the inmate's Approved Visitation List or Approved Phone List. Phone-list registration is handled through Securus. Keep timing in mind: single deposits of $500 or more, plus certain company, payroll, or estate checks, are held for 14 days before the inmate can use the funds. For commissary-style merchandise, eCommDirect is the only online program for the unit, and quarterly limits apply. The eCommDirect transaction fee is $3.75, and deposit fees are $2.50 plus 2.25%. Trust Fund staff can confirm receipt, but they will not share balances or transaction history with anyone except the inmate.