How to deposit funds, commissary, and payment options
East Texas Treatment Facility accepts Inmate Trust Fund deposits by money order, cashier's check, ACH, and approved vendors including eCommDirect and JPay. Since September 1, 2020, only approved senders may deposit funds—you must be on the inmate's Approved Visitation List or Approved Phone List (phone-list registration goes through Securus). For commissary-style online purchases, eCommDirect is the only acceptable online merchandise/package program for TDCJ. Deliveries typically arrive within five business days after TDCJ receives the transaction details, though unit security or staffing can cause delays. Quarterly spending limits apply, and eCommDirect charges a per-transaction fee. Deposit transactions also have processing fees. Deposits of $500 or more (and certain company/payroll/estate checks) are held 14 days, and staff won't release balance details to anyone except the inmate.
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Sending money to someone at East Texas Treatment Facility isn't complicated, but a few rules can catch families off guard. Here's what you need to know about who can deposit funds, eCommDirect spending limits, and what the Trust Fund office will and won't share with you.
Trying to put money on someone's account at East Texas Treatment Facility? Here's what you need to know about approved deposit options—plus the sender restriction and hold rule that can delay when funds become available.
Only people on the inmate’s Approved Visitation List or Approved Phone List can deposit money. Phone-list registration is handled through Securus.
You can send funds by money order or cashier’s check (following the facility’s instructions), by ACH transfer, or through approved vendors such as eCommDirect and JPay.
Yes. eCommDirect charges a $3.75 per-purchase fee, and deposit transactions incur a $2.50 fee plus 2.25%. Deposits of $500 or more, along with certain company/payroll/estate checks, are held for 14 days before funds become available.
A little prep can save you a long drive and a denied visit. Use this checklist to confirm the basics, pack only what's allowed, and avoid the most common reasons visitors get turned away.
Since September 6, 2023, the Texas Department of Criminal Justice (TDCJ) has routed all personal mail—including letters, greeting cards, and photos—through a digital mail platform. This applies to every unit, East Texas Treatment Facility included. Instead of delivering paper mail directly, the processing center sorts, scans, and uploads everything to the recipient's secure tablet.
Planning a visit to East Texas Treatment Facility? Here's what you need to know about the two-hour visit window—and your options if you're traveling from far away.
