Mail, photos, messaging, and phone/call options for staying in touch.
East Texas Treatment Facility supports several ways to stay in touch: phone calls, remote video visits, electronic messaging, and inmate tablets. What you can use depends on the unit and the inmate's privileges. Some visit types may not be available to every inmate due to facility design or custody restrictions. Remote video visits and many messaging features run through approved vendor systems, so availability, scheduling windows, and payment steps follow the vendor's process. Phone service typically requires registering phone numbers with the vendor system and using vendor-managed payment accounts. Calls are monitored through the provider. For deposits and commissary purchases, you must be on the inmate's Approved Visitation List or Approved Phone List and register via Securus.
Search for a loved one and send messages and photos in minutes.
Since September 6, 2023, the Texas Department of Criminal Justice (TDCJ) has routed all personal mail—including letters, greeting cards, and photos—through a digital mail platform. This applies to every unit, East Texas Treatment Facility included. Instead of delivering paper mail directly, the processing center sorts, scans, and uploads everything to the recipient's secure tablet.
East Texas Treatment Facility offers several visit types through its request system: Regular, Contact, and Video/Tablet. Not every option is available for every person in custody. What you can use depends on your relationship to the inmate, how the unit's visitation area is configured, and the inmate's current visitation privileges.
You must be on the inmate’s Approved Visitation List or the Approved Phone List. You also need to register via Securus to be approved for deposits or purchases.
No. Not all visit types are available for every inmate, depending on the inmate’s privileges and the facility’s design.
Common options include phone calls, remote video visits, electronic messaging, and inmate tablets. Scheduling, monitoring, and payments go through approved vendor systems and may require vendor accounts or registration.
A little prep can save you a long drive and a denied visit. Use this checklist to confirm the basics, pack only what's allowed, and avoid the most common reasons visitors get turned away.
TDCJ visits run on a standard two-hour clock, but your actual time together depends on when everyone checks in. Traveling a long distance? You may be able to request an extended visit, though approval isn't automatic.
Planning a visit to East Texas Treatment Facility? Here's what you need to know about the two-hour visit window—and your options if you're traveling from far away.
