How to send messages, photos, and packages
East Texas Treatment Facility lists multiple visit types in its scheduler, but availability varies by person—options depend on the inmate's privileges and the unit's design. Texas units commonly offer phone calls, remote video visits, electronic messaging, and inmate tablets, though exact channels and features vary by unit rules and custody level. For payments and purchases, you must be on the inmate's Approved Visitation List or Approved Phone List and register through Securus. Before planning a visit, call, or purchase, check the inmate's unit page or the visitation scheduler to confirm what's authorized.
Search for a loved one and send messages and photos in minutes.
Since September 6, 2023, the Texas Department of Criminal Justice (TDCJ) has routed all personal mail—including letters, greeting cards, and photos—through a digital mail platform. This applies to every unit, East Texas Treatment Facility included. Instead of delivering paper mail directly, the processing center sorts, scans, and uploads everything to the recipient's secure tablet.
Visit types vary based on the inmate's privileges and the unit's design—not all visit types are available for every inmate. Check the facility's visitation scheduler or the inmate's unit page to confirm what's allowed.
To be an approved sender, you must be on the inmate’s Approved Visitation List or Approved Phone List. Then complete sender registration through Securus for this facility’s deposits/purchases process.
Options depend on the unit and the inmate's privileges. Texas facilities commonly provide phone access, remote video visits, electronic messaging, and tablets. Check the inmate's unit page or the visitation scheduler to see what they can use.
Address personal mail to the TDCJ Digital Processing Center: PO Box 660400, Dallas, TX 75266-0400. Include the inmate’s full name and TDCJ number for processing and digital delivery when applicable.
If the inmate doesn't have a tablet, staff provide a black-and-white printed copy of their digital mail so they can still receive scanned correspondence.
No. The trust fund guidance says not to send inmate mail to PO Box 60; inmate mail must be mailed to the inmate’s unit of assignment instead.
A little prep can save you a long drive and a denied visit. Use this checklist to confirm the basics, pack only what's allowed, and avoid the most common reasons visitors get turned away.
Planning a visit to East Texas Treatment Facility? Here's what you need to know about the two-hour visit window—and your options if you're traveling from far away.
Sending money to someone at East Texas Treatment Facility isn't complicated, but a few rules can catch families off guard. Here's what you need to know about who can deposit funds, eCommDirect spending limits, and what the Trust Fund office will and won't share with you.
