How to visit, scheduling, dress code, and visitor requirements
Visiting at East Texas Treatment Facility starts online. You must create and verify your own visitation account (staff cannot do it for you), and the email you register with cannot be deleted or changed. After submitting your email, watch for a 7-digit validation code and a verification link, then complete the background questionnaire to finish registration. Enter phone numbers with spaces (XXX XXX XXXX). To add an inmate, use the 8-digit TDCJ or SID number, then wait while your relationship request sits in "Relation Requests Pending Approval" until the unit verifies it. Visits are normally Saturday and Sunday, 8:00 a.m. to 5:30 p.m. Regular visits last two hours and start once both you and the inmate are present. Leave cell phones and purses outside the secure perimeter. A small wallet, a clear bag, and up to $35 in coins are allowed.
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A little prep can save you a long drive and a denied visit. Use this checklist to confirm the basics, pack only what's allowed, and avoid the most common reasons visitors get turned away.
TDCJ visits run on a standard two-hour clock, but your actual time together depends on when everyone checks in. Traveling a long distance? You may be able to request an extended visit, though approval isn't automatic.
Planning a visit to East Texas Treatment Facility? Here's what you need to know about the two-hour visit window—and your options if you're traveling from far away.
Before you can schedule a visit, you'll need a TDCJ Online Visitation Scheduler account. Here's how to register—plus the formatting mistakes that trip people up most often.
Visits for people in TDCJ custody are scheduled through the TDCJ Online Visitation Scheduler. The scheduler may show several visit types (Regular, Contact, Video/Tablet), but that doesn't mean every option is available at East Texas Treatment Facility for every person. What's actually offered depends on your relationship to the incarcerated person, the unit's setup, and their current visitation privileges.
Logged into the TDCJ online visitation scheduler and the
You need to create and verify your own online visitation account. TDCJ staff cannot create accounts for visitors. After submitting your email, the system sends a 7-digit validation code and a verification link. Answer all background questionnaire questions to complete registration.
Visits are normally scheduled Saturday and Sunday from 8:00 a.m. to 5:30 p.m. Regular visits last two hours and begin when the inmate and visitors are present.
Do not bring cell phones, purses, paper money, cameras, laptops, or other prohibited electronics inside the secure perimeter. You can typically bring a small wallet, a clear plastic bag or change purse, and up to $35 in coins; limited baby items are permitted.
Since September 6, 2023, the Texas Department of Criminal Justice (TDCJ) has routed all personal mail—including letters, greeting cards, and photos—through a digital mail platform. This applies to every unit, East Texas Treatment Facility included. Instead of delivering paper mail directly, the processing center sorts, scans, and uploads everything to the recipient's secure tablet.
East Texas Treatment Facility offers several visit types through its request system: Regular, Contact, and Video/Tablet. Not every option is available for every person in custody. What you can use depends on your relationship to the inmate, how the unit's visitation area is configured, and the inmate's current visitation privileges.
Need to add money to someone's account at East Texas Treatment Facility? Texas runs all deposits through the TDCJ Inmate Trust Fund. You can mail a money order or cashier's check, set up monthly ACH withdrawals from your checking account, or use an approved online or phone vendor.
