How to Contact an Inmate at Facility
Staying in touch starts with making sure your loved one has funds for calls and other account-based services. Here are the deposit options available for this facility and how to use them.
This facility uses Access Corrections and CashPayToday for inmate account deposits. You have four options: pay online with a debit or credit card through Access Corrections, call Access Secure Deposits to pay by phone, make a cash deposit at participating CashPayToday retail locations (you'll need to register and get a barcode payment slip first), or mail a money order with the Alabama DOC Money Order Deposit Form to Access Corrections.
Timing and limits: Online, phone, and retail cash deposits typically post within 24 hours. Mailed money orders take up to a week. The Alabama DOC Money Order Deposit Form lists a $900.00 daily limit for mailed money orders.
Want to confirm current procedures before sending money? Call the facility at (334) 290-3200. The address is 5305 Ingram Road, Deatsville, AL 36022.
Steps to Follow
- ✓ Deposit by card online using the Access Corrections website.
- ✓ Deposit by card over the phone by calling Access Secure Deposits at (866) 345-1884 (available 24/7).
- ✓ Deposit cash through CashPayToday by registering online first, then using your barcode payment slip at a participating retail payment location.
- ✓ Mail a money order with the Alabama DOC Money Order Deposit Form (deposit coupon) to Access Corrections for processing.
- ✓ If you are unsure which option to use for your situation, call the facility at (334) 290-3200 to confirm what they currently accept and what information is required.
Planning tip: Need the money there fast? Use an electronic option (online, phone, or retail cash) since those typically post within 24 hours. Mailed money orders can take up to a week.
Before sending money, confirm that these deposit channels are still active for this facility: Access Corrections online, Access Secure Deposits by phone, CashPayToday retail cash deposits, and mailed money orders with the Alabama DOC deposit coupon. Also verify exactly what information you'll need to enter (the inmate's details, any required ID or account numbers) with Access Corrections or CashPayToday. If something doesn't match what you're seeing, call the facility to sort it out.
- ✓ Whether mailed money order deposits are still taking up to a week to process
- ✓ Whether electronic deposits are still posting within 24 hours
- ✓ Whether the $900.00 daily limit for mailed money orders still applies
- ✓ Whether other deposit methods have different limits
- Call the main line at (334) 290-3200 and ask the quickest way to deposit funds for your loved one.
- Confirm where mailed deposits should go so your money order and deposit coupon are sent to the right place.
- Ask what details must be on the deposit (for example, how the inmate’s information should be formatted and whether a specific deposit form is required).
Double-check the fine print: Fees, processing cut-off times, participating retail locations, and recent policy changes aren't covered here. Verify those details with the payment provider or by calling the facility.
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