How to Contact an Inmate at Eastern Correctional Institution, Md (MD)

To request an in-person visit at Eastern Correctional Institution, email ECI.InmateVisitation@maryland.gov. This is your starting point for scheduling or asking questions about the current process.

Maryland DPSCS sets the health and safety requirements for in-person visitation. Visitors are subject to a COVID-19 screening questionnaire and a temperature check, and you must wear a mask that covers your nose and mouth for the entire visit.

Two statewide services handle most day-to-day communication and support. ConnectNetwork (GTL/ViaPath) is the authorized portal for deposits and account management. If you want to receive phone calls, DPSCS recommends setting up an AdvancePay® prepaid telephone account.

Steps to Follow

• ✓ Email ECI.InmateVisitation@maryland.gov to request an in-person visit at Eastern Correctional Institution.
• ✓ Plan for a COVID-19 screening questionnaire and a temperature check when you arrive.
• ✓ Bring a mask that covers your nose and mouth, it must be worn at all times during the visit.

• ✓ Use ConnectNetwork (GTL/ViaPath) for DPSCS deposit and account management.
• ✓ If you want to receive calls, set up an AdvancePay® prepaid telephone account (this is the option DPSCS recommends).

Before making plans, confirm you're using the right contact and following the current process. Start with the ECI visitation email (ECI.InmateVisitation@maryland.gov) and make sure you understand what information they need to move your request forward.

Health screening requirements are enforced at the door, so verify them right before you go. DPSCS requires a COVID-19 screening questionnaire, a temperature check, and masks covering your nose and mouth. These rules can be updated as policies change.

For money and phone communication, rely on DPSCS and the vendors' own information rather than third-party summaries. ConnectNetwork is the authorized portal for deposits and account management. AdvancePay® is the prepaid calling option DPSCS recommends for receiving calls. Confirm the exact setup requirements and account details where you sign up.

If you're registering for custody-status notifications, pick the right notification method for your situation. VINE offers alerts by email, text, or phone call. Make sure the person you're tracking is covered by Maryland's VINE notifications.

1. Email ECI for visit requests: Use ECI.InmateVisitation@maryland.gov and confirm what they need from you to schedule an in-person visit.
2. Confirm current visitation health rules: Make sure you’re prepared for the COVID-19 screening questionnaire, temperature check, and required masking.
3. Verify deposits and account management: Use ConnectNetwork (GTL/ViaPath) and review the vendor’s current requirements before you add money or manage an account.
4. Verify phone call options: If you want to accept calls, confirm the current AdvancePay® prepaid account requirements where you set up service.
5. Verify notification enrollment: On VINE, confirm the available registration options (email, text, or phone) and that the incarcerated person is included in Maryland’s custody-status notifications.