How to Schedule Your First In-Person Visit at Eastern Correctional Institution (ECI)
To schedule an in-person visit at Eastern Correctional Institution, email your request to ECI.InmateVisitation@maryland.gov. This is the official channel for booking visits, so use it for your initial request and watch your inbox for a response.
Tip: Use a clear subject line like “Visitation Request - [Inmate Name/ID]” and include the incarcerated person’s name and ID in the body of your email so staff can match your request quickly.
Maryland DPSCS has COVID-19 protocols in place for in-person visitation at ECI. When you arrive, you'll complete a screening questionnaire before entering. Plan a few extra minutes and be ready to answer health-related questions.
Expect a temperature check at the entrance. Feeling unwell? Reschedule rather than risk being turned away after making the trip.
Mask required: Wear a mask that covers your nose and mouth at all times during in-person visitation.
Need to follow up on a request or have an urgent question? Call ECI's main line at 410-845-4000. For the actual scheduling, stick with the visitation email (ECI.InmateVisitation@maryland.gov) so your request lands in the right place.
ECI is located at 30420 Revells Neck Road, Westover, MD 21890. Keep this handy for your records and to confirm you're heading to the right spot.
What to Include in Email
- ✓ Your full name (as it appears on your ID)
- ✓ Your relationship to the incarcerated person
- ✓ The incarcerated person’s full name
- ✓ The incarcerated person’s ID number
- ✓ A couple of preferred dates/times for the visit
- ✓ A phone number where you can be reached
Give the facility time to respond. If you haven't heard back after a few days, call the main line to check on your request and confirm your email was received.
- Send your request email - Use the visitation request email address and include the incarcerated person’s identifying details so staff can locate the right record.
- Watch for confirmation - Don’t make travel plans until you have a response confirming what’s been scheduled.
- Follow up by phone if needed - If you’re not getting a response, call ECI at 410-845-4000 to ask about your request.
Before you walk in: Be ready for the COVID-19 screening questionnaire and a temperature check, and wear a mask covering your nose and mouth at all times.
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