Who to Call and Where to Mail for Someone at Eastern Correctional Institution (ECI)
Need to reach someone at Eastern Correctional Institution (ECI)? The facility's main phone line handles day-to-day questions, while the DPSCS COVID-19 Hotline covers general, systemwide public-health information.
ECI's main phone number is 410-845-4000. For mail, send it to: 30420 Revells Neck Road, Westover, Maryland 21890.
Maryland runs a DPSCS COVID-19 Hotline for questions about care in custody during the pandemic. It's available 24/7 at 410-724-5722.
Note: The DPSCS COVID-19 Hotline cannot share information about a specific incarcerated person. It’s limited to general public information about DPSCS facilities and inmate populations.
Call ECI's main line (410-845-4000) for anything specific to the facility - questions that need an answer from someone who knows what's happening there.
The DPSCS COVID-19 Hotline (410-724-5722) handles general, systemwide COVID-19 and public-health questions. Since it's staffed around the clock, it's useful when you need guidance outside regular business hours. Just know it won't provide information about specific individuals - only general details about DPSCS facilities and inmate populations.
- Email your in-person visitation request - To schedule an in-person visit at Eastern Correctional Institution, you must submit a visitation request via the facility email link.
- Use ECI’s visitation email address - Send your request to ECI.InmateVisitation@maryland.gov.
Reminder: For anything tied to a specific person - like eligibility or scheduling - call ECI directly. The DPSCS hotline can't help with individual cases.
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