How to deposit funds, commissary, and payment options
To send money for phone use at Eastern Correctional Institution, you'll use ConnectNetwork PIN Debit to deposit directly to an offender's PIN debit phone account. This lets you fund calls without handing cash to staff. ConnectNetwork is the facility-authorized portal, and AdvancePay is recommended for receiving inmate calls. Like most Maryland facilities, an individual commissary account is set up at intake, and deposits go to that account rather than to staff. You can add funds through on-site kiosks, facility-approved websites or phone systems, participating retail cash locations, or a central lockbox when available. Fees and posting times vary. Online, phone, and kiosk deposits often post quickly, while mailed or retail deposits take longer.
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Setting up phone funds at Eastern Correctional Institution (ECI) comes down to two things: picking the right account type and using the right portal to add money. Here's how the main options work and what to watch for when making deposits.
Use ConnectNetwork PIN Debit to deposit directly to the offender's PIN debit phone account. ConnectNetwork is the facility-authorized portal, and AdvancePay is recommended for receiving inmate calls. Choose an approved option (online, phone, kiosk, or participating retail) and enter the correct inmate identifier.
No. You can’t hand cash to facility staff to add funds. Use approved kiosks, facility websites or phone systems, participating retail cash locations, or a central lockbox where offered.
It depends on how you deposit. Online, phone, and kiosk deposits often post quickly, while mailed or retail deposits usually take longer; Trust Fund deposits can take a business day to process.
Your first visit to Eastern Correctional Institution goes smoother when you show up prepared—right ID, dress code handled, ready for screening. Here's your quick prep list before you head out.
To schedule an in-person visit at Eastern Correctional Institution, email your request to ECI.InmateVisitation@maryland.gov. This is the official channel for booking visits, so use it for your initial request and watch your inbox for a response.
Scheduling an in-person visit at Eastern Correctional Institution (ECI) starts with an email request. Maryland DPSCS requires this step to manage and approve visits—show up without confirmation, and you'll likely be turned away.
