How to send messages, photos, and packages
Sending mail to someone at Eastern Correctional Institution is straightforward once you understand how Maryland processes it. Most incoming letters go to an off-site vendor, where they're scanned and turned into digital copies for staff review before delivery. General correspondence gets opened and inspected for contraband during processing. Legal or special mail marked properly is handled differently—typically opened with the inmate present. Books and publications are tightly controlled. They usually must ship directly from a publisher or approved retailer. Care packages generally need to be ordered through an approved program rather than mailed from home. To avoid delays: use plain white paper in a plain white envelope, include full names and a complete return address, and address everything exactly as required (including any required ID numbers).
Search for a loved one and send messages and photos in minutes.
Need to reach someone at Eastern Correctional Institution (ECI)? The facility's main phone line handles day-to-day questions, while the DPSCS COVID-19 Hotline covers general, systemwide public-health information.
Most inmate mail in Maryland is sent to an off-site vendor, scanned, and then reviewed by staff before delivery. After review, the inmate typically receives it electronically (via a device or kiosk), not as the original paper envelope.
Staff can open and inspect general mail for contraband. Properly marked legal or special mail is handled differently and is typically opened in the inmate’s presence.
Publications usually have to be shipped directly from a publisher or approved retailer to be accepted. Care packages generally must be purchased through an approved package program instead of being sent directly by individuals.
Your first visit to Eastern Correctional Institution goes smoother when you show up prepared—right ID, dress code handled, ready for screening. Here's your quick prep list before you head out.
Setting up phone funds at Eastern Correctional Institution (ECI) comes down to two things: picking the right account type and using the right portal to add money. Here's how the main options work and what to watch for when making deposits.
To schedule an in-person visit at Eastern Correctional Institution, email your request to ECI.InmateVisitation@maryland.gov. This is the official channel for booking visits, so use it for your initial request and watch your inbox for a response.
