Setting Up Phone Calls and Securus Video Visits for an Eastham Inmate
Setting up phone calls and remote video visits is mostly about registration and scheduling. Once you have the inmate's TDCJ ID number, you can get everything moving quickly.
Contact an Inmate at Eastham Unit.
Mail, photos, messaging, and phone/call options for staying in touch.
Overview
Securus handles remote video visits at Eastham Unit. Each session runs 60 minutes and costs $10.00, but inmates are limited to one remote video visit per month. Technical issues? Contact Securus Customer Service at (877) 578-3658. For phone calls, register your telephone number online and provide the inmate's TDCJ ID. The Inmate Technology office handles calling issues Monday through Friday, 8 a.m. to 3 p.m. (effective Feb 2, 2026) at offenderphones@tdcj.texas.gov. Other communication options vary by unit through approved vendors.
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Quick Facts
- Securus remote video visits at Eastham are 60 minutes long.
- Each Securus remote video visit costs $10.00.
- Inmates at Eastham are limited to one remote video visit per month.
- To receive calls you must register your telephone number online and provide the inmate's TDCJ ID; calls are answered by the phone vendor during business hours.
- Inmate Technology office calling hours are Monday through Friday, 8 a.m. to 3 p.m. (effective Feb 2, 2026); contact offenderphones@tdcj.texas.gov for calling issues.
Contact & Communication Guides
Common Questions
How long are Securus remote video visits at Eastham Unit and how often can an inmate use them?
Securus remote video visits at Eastham are 60 minutes each. Inmates are limited to one remote video visit per month.
How much does a Securus remote video visit cost at Eastham?
A Securus remote video visit at Eastham costs $10.00 per session.
How do I get phone calls from an Eastham inmate and who do I contact about phone or video visit problems?
To get phone calls, register your telephone number online and provide the inmate’s TDCJ ID. For Inmate Technology calling issues, contact the office Monday–Friday, 8 a.m.–3 p.m. (effective Feb 2, 2026) or email offenderphones@tdcj.texas.gov; for Securus remote video visit problems, call (877) 578-3658.
What types of mail must I send directly to Eastham Unit instead of the digital mail vendor?
Send legal/privileged mail, media mail, and books, magazines, packages, and subscriptions from verified publishers directly to Eastham Unit rather than through the digital mail vendor.
Have Eastham Unit’s outbound mail procedures changed?
No. Eastham Unit says outbound mail procedures have not changed. For digital-mail questions or delivery issues, contact Securus Customer Service at (800) 844-6591.
How should I address and prepare mail to ensure it’s processed correctly?
Use the incarcerated person’s full name and ID number, and include your full return address; add the facility/unit name when you know it. Stick to standard paper-size and page-limit guidelines and follow any vendor instructions for scanned/digital mail.
Other Guides for Eastham Unit
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