How to send messages, photos, and packages
Securus handles remote video visits at Eastham Unit. Each session runs 60 minutes and costs $10.00, but inmates are limited to one remote video visit per month. Technical issues? Contact Securus Customer Service at (877) 578-3658. For phone calls, register your telephone number online and provide the inmate's TDCJ ID. The Inmate Technology office handles calling issues Monday through Friday, 8 a.m. to 3 p.m. (effective Feb 2, 2026) at offenderphones@tdcj.texas.gov. Other communication options vary by unit through approved vendors.
Search for a loved one and send messages and photos in minutes.
Securus remote video visits at Eastham are 60 minutes each. Inmates are limited to one remote video visit per month.
A Securus remote video visit at Eastham costs $10.00 per session.
To get phone calls, register your telephone number online and provide the inmate’s TDCJ ID. For Inmate Technology calling issues, contact the office Monday–Friday, 8 a.m.–3 p.m. (effective Feb 2, 2026) or email offenderphones@tdcj.texas.gov; for Securus remote video visit problems, call (877) 578-3658.
Send legal/privileged mail, media mail, and books, magazines, packages, and subscriptions from verified publishers directly to Eastham Unit rather than through the digital mail vendor.
No. Eastham Unit says outbound mail procedures have not changed. For digital-mail questions or delivery issues, contact Securus Customer Service at (800) 844-6591.
Use the incarcerated person’s full name and ID number, and include your full return address; add the facility/unit name when you know it. Stick to standard paper-size and page-limit guidelines and follow any vendor instructions for scanned/digital mail.
A quick check before you leave can save you hours on the road—and a visit that never happens. Use this checklist to confirm the right unit, the right status, and the few rules that trip people up most often.
Planning a visit at the Eastham Unit? The phrase
If your loved one is at Eastham Unit, you can't swap names on the Visitors List whenever you want. The timing rules are strict—a little planning now can save you months of waiting.
