How to Visit Eden Detention Center (TX)

If you're an attorney (or calling on behalf of one) and need to schedule or ask about Virtual Attorney Visitation (VAV) at Eden Detention Center, email edenattorneyappointments@corecivic.com. That's the direct line for VAV scheduling and support.

For general questions, call Eden Detention Center's main number: (325) 869-2704. This line is available 24 hours a day, and you can use it to confirm whether someone is currently housed at the facility.

The phone system routes you based on what you need. For in-person visitation info, call (325) 869-2704 and press 2. For legal visitation info, call the same number and press 3.

Eden Detention Center uses GettingOut for family email and video visitation. The detainee can communicate with family members through an account on that platform.

Even when you follow every step, visiting can be temporarily restricted if the facility needs to maintain security and good order. Build in some flexibility, and always check for restrictions before you travel.

Steps to Follow

• ✓ Call (325) 869-2704 to confirm the person you want to visit is currently housed at Eden Detention Center.
• ✓ For in-person visitation information, call (325) 869-2704 and press 2.
• ✓ For legal visitation information, call (325) 869-2704 and press 3.
• ✓ For Virtual Attorney Visitation (VAV) questions or scheduling, email edenattorneyappointments@corecivic.com.
• ✓ For family email and video visits, set up and use GettingOut (the platform the facility uses for detainee communication).

When you call for visitation details, ask whether visiting is currently restricted. Temporary suspensions can happen for security reasons, and it's better to find that out before you make plans.

1. Call the main line first (325) 869-2704, and confirm the person you want to see is currently housed at Eden Detention Center (the number is listed as available 24 hours a day for housing checks).
2. Confirm the phone menu options and ask for the most current instructions for your situation: press 2 for in-person visitation information, press 3 for legal visitation information.
3. Confirm VAV scheduling details by email using edenattorneyappointments@corecivic.com, including the current procedure to request a VAV appointment.

Planning to communicate by email or video? Confirm that GettingOut is still the platform used for family communication at Eden Detention Center. Ask how accounts are set up, whether there are costs, and whether the detainee needs to initiate or approve contact first.

Before any visit, check whether temporary restrictions are in place that could affect your plans. If you're part of a legal team, also confirm the facility's no-recording rule for virtual visits, in-person visits, and calls with non-citizens. You don't want to accidentally violate that policy.