Send Photos & Mail at Eden Detention Center

How to send messages, photos, and packages

Overview

You can't call a detainee directly at Eden Detention Center. The facility doesn't accept incoming phone calls to detainees, so communication is generally limited to what the detainee initiates. For urgent or emergent matters, call (325) 869-2704 and press 4, then provide the detainee's identification number so staff can pass along a message with callback information. For everyday contact, detainees can reach you through GettingOut email and video visitation once you set up an account. Attorneys can request Virtual Attorney Visitation (VAV) by emailing edenattorneyappointments@corecivic.com or calling (325) 869-2704. VAV is available to legal representatives, legal assistants, and interpreters with proper identification. Legal calls have specific privacy protections under DHS standards.

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Quick Facts

  • Detainees at Eden Detention Center cannot receive incoming telephone calls.
  • For urgent or emergent messages call (325) 869-2704 and press 4, and provide the detainee’s identification number so staff can relay a callback message.
  • Family members can use GettingOut to exchange email and schedule video visitation with detainees who have accounts.
  • Virtual Attorney Visitation must be scheduled via edenattorneyappointments@corecivic.com or (325) 869-2704 and is limited to legal representatives, legal assistants, and interpreters who must present identification.

Common Questions

Can my loved one at Eden Detention Center receive incoming phone calls?

No. Detainees at Eden Detention Center can't receive incoming phone calls. Phone access is outgoing only, meaning the detainee must place the call.

How do I send an urgent message to someone at Eden Detention Center?

Call (325) 869-2704 and press 4. Have the detainee’s identification number ready so staff can relay a message with callback information.

How can an attorney schedule a Virtual Attorney Visitation (VAV) at Eden Detention Center?

Email edenattorneyappointments@corecivic.com or call (325) 869-2704 to schedule a Virtual Attorney Visitation (VAV). VAV is limited to legal representatives, legal assistants, and interpreters, and you'll need to present proper identification. Virtual and in-person legal visits may not be recorded.

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