How to Contact an Inmate at Facility

First, confirm which Youth Development Center (YDC) your loved one is at. Contact rules can differ by location. Cabarrus YDC is at 850 Holshouser Road, Concord, NC 28027. Chatham YDC is at Central Carolina Business Park, 560 Progress Blvd., Siler City, NC 27344.

Knowing the size of each facility helps when you're trying to reach the right person. Cabarrus YDC has a 96-bed capacity, while Chatham YDC has 24 beds. Larger and smaller facilities often run on different day-to-day routines, so verify the current process directly with the facility.

1. Confirm the facility location - Verify whether the person is at Cabarrus YDC (850 Holshouser Road, Concord, NC 28027) or Chatham YDC (Central Carolina Business Park, 560 Progress Blvd., Siler City, NC 27344).
2. Use the right email contact for your questions - For Cabarrus YDC, contact Interim Facility Director Joseph Payne at joseph.payne@ncdps.gov. For Chatham YDC, contact Facility Director Fleuretta McDougald at fleuretta.mcdougald@ncdps.gov.
3. Ask for the current communication instructions - Request the facility’s current rules for mail, phone calls, and visitation (what information you need to provide, what’s allowed, and any scheduling or approval steps).

If you're waiting on an answer or trying to figure out where someone is housed, facility size can be part of the picture. Cabarrus YDC is a 96-bed facility, while Chatham YDC has 24 beds. If you hear that someone may be moving units or transferring, confirm the current location first. Then follow up using the appropriate facility contact.

What-to-verify

• ✓ Confirm the person is currently housed at Cabarrus YDC (850 Holshouser Road, Concord, NC 28027) or Chatham YDC (Central Carolina Business Park, 560 Progress Blvd., Siler City, NC 27344)
• ✓ Confirm the best point of contact for questions: joseph.payne@ncdps.gov for Cabarrus YDC, fleuretta.mcdougald@ncdps.gov for Chatham YDC
• ✓ Ask for current visiting hours and whether visits require scheduling or pre-approval
• ✓ Ask what phone call options are available and what you need to do to get on an approved calling list (if applicable)
• ✓ Ask for mail rules, including what can be mailed, how to address it, and any restrictions on photos or enclosures
• ✓ Ask how money/commissary deposits work (approved methods, limits, and processing time)
• ✓ Ask whether any special restrictions are in place that affect normal communication procedures

It's also worth checking whether current population levels affect anything you're trying to do, especially timing. Cabarrus YDC has a 96-bed capacity, and Chatham YDC has 24 beds. If staff mention delays, housing changes, or scheduling limits, ask what that means for mail processing, phone access, and visit availability right now.