How to send messages, photos, and packages
To reach Edgecombe Youth Development Center about communication services, use the facility's published contact information. Director Bre'Anie Sanders handles facility inquiries, and public phone and fax numbers are also available. For day-to-day contact with someone in custody, most services—phone calls, tablet messaging, and video visits—go through a third-party vendor platform rather than the facility directly. You'll create an account through the vendor's website or app, add funds so calls or paid tablet features work, and schedule video visits through the vendor portal. Some messaging systems require the person in custody to send the first message before you can reply, so follow the vendor's approval and scheduling steps closely.
Search for a loved one and send messages and photos in minutes.
Use the facility contact listings for the most direct help. Edgecombe YDC lists Director Bre’Anie Sanders with an email for inquiries, and the facility also publishes general phone and fax numbers.
Yes. Phone, messaging, and video services are usually run through a third-party vendor, and you generally need to register for an account in the vendor’s app or website before you can use them.
Video visits and digital messages are typically managed in the vendor’s portal or app once both parties are approved. Some secure messaging systems require the person in custody to message first before family members can reply.
In many North Carolina facilities, non-legal mail is processed by an offsite mail-scan vendor. The vendor scans the letter and delivers a digital copy to the resident rather than forwarding the original.
Yes, but packages and publications are handled separately from scanned letter mail. Send them directly to the facility’s street address or use an approved vendor, and follow the facility’s rules.
Most mail-scan vendors give you a short window to request the original for a fee. If you don’t request it in time, the original is typically destroyed.
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