Send Photos & Mail at Edgecombe Youth Center, Rocky Mount

How to send messages, photos, and packages

Overview

To reach Edgecombe Youth Development Center about communication services, use the facility's published contact information. Director Bre'Anie Sanders handles facility inquiries, and public phone and fax numbers are also available. For day-to-day contact with someone in custody, most services—phone calls, tablet messaging, and video visits—go through a third-party vendor platform rather than the facility directly. You'll create an account through the vendor's website or app, add funds so calls or paid tablet features work, and schedule video visits through the vendor portal. Some messaging systems require the person in custody to send the first message before you can reply, so follow the vendor's approval and scheduling steps closely.

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Quick Facts

  • The facility lists Bre’Anie Sanders as director and provides an email contact for facility inquiries.
  • Edgecombe YDC phone and fax numbers are published for public contact.
  • Phone calls, tablet messaging, and video visits are usually provided through third‑party vendor platforms rather than directly by the facility.
  • Family members typically must create an account with the approved vendor and add funds in the vendor portal to enable calls or paid tablet features.
  • Most non-legal letters are scanned by offsite vendors and delivered digitally to residents.

Common Questions

How can I contact Edgecombe Youth Development Center with a question about communication services?

Use the facility contact listings for the most direct help. Edgecombe YDC lists Director Bre’Anie Sanders with an email for inquiries, and the facility also publishes general phone and fax numbers.

Do I need a special account to message or call someone at Edgecombe YDC?

Yes. Phone, messaging, and video services are usually run through a third-party vendor, and you generally need to register for an account in the vendor’s app or website before you can use them.

How do I set up video visits or send digital messages to someone at the facility?

Video visits and digital messages are typically managed in the vendor’s portal or app once both parties are approved. Some secure messaging systems require the person in custody to message first before family members can reply.

How is non-legal mail delivered to residents in North Carolina facilities?

In many North Carolina facilities, non-legal mail is processed by an offsite mail-scan vendor. The vendor scans the letter and delivers a digital copy to the resident rather than forwarding the original.

Can I send packages or books to someone at the facility?

Yes, but packages and publications are handled separately from scanned letter mail. Send them directly to the facility’s street address or use an approved vendor, and follow the facility’s rules.

How can I get the original letter back after it's been scanned?

Most mail-scan vendors give you a short window to request the original for a fee. If you don’t request it in time, the original is typically destroyed.

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