El Dorado Correctional Facility
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Guides for This Facility
How to Contact an Inmate at El Dorado Correctional Facility (KS)
Trying to reach someone at El Dorado Correctional Facility? Your main option for regular communication is electronic messaging through the resident tablet system. Here's how it works and what you need to set up first.
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How to Schedule a Visit at El Dorado Correctional Facility — the 72‑Hour Rule and What to Do If Slots Are Full
Scheduling a visit at El Dorado Correctional Facility comes down to two things: you'll book through the ICSolutions scheduler, and there's a firm 72-hour cutoff before each week's visitation window opens.
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How to Visit El Dorado Correctional Facility (KS)
Visiting El Dorado Correctional Facility comes down to planning ahead. If you're not on the resident's approved visitor list and scheduled in advance, you'll be turned away at the door.
Read GuideAt a Glance
Visitation
- All in-person visits must be scheduled at least 72 hours before the visitation week using the ICSolutions online scheduler.
- Only visitors approved on the resident’s visitation list will be admitted; approval requires completing the visitor application and passing a criminal background check.
- A resident may have up to 20 people on their approved visitor list, with a maximum of four visitors allowed at the same time.
Communication
- You must create a GettingOut/ViaPath account and deposit at least $10 to send messages, photos, or 30‑second videos.
- Electronic messages and photos cost $0.25 each and a 30‑second video attachment costs $1.75.
- Residents may make collect or prepaid telephone calls but are not permitted to receive incoming telephone calls.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting at El Dorado Correctional Facility starts with scheduling. All in-person visits must be set up through the ICSolutions online scheduler at least 72 hours before the visitation week. Scheduling closes at that 72-hour cutoff. You must be on the resident's approved visitation list (or cleared by the Visitation Clerk), which means completing an application and passing a criminal background check before you arrive. Each resident can have up to 20 approved visitors, but only four people can visit at the same time. The facility runs two visit slots per day: morning and afternoon. If the scheduler shows no open slots, do not travel. You will not be allowed to visit. Expect searches for contraband, including cell phones and tobacco. Contact is limited to a brief hug or kiss at the beginning and end. Hand holding is not allowed.
Read full guideCommunication
El Dorado Correctional Facility uses the GettingOut/ViaPath tablet service for electronic communication. To send a message, photo, or 30-second video, you'll need to create a GettingOut/ViaPath account and make a minimum $10 deposit. ViaPath charges per item: electronic messages and photos are $0.25 each, and a 30-second video attachment is $1.75. Residents can place outgoing telephone calls (collect or prepaid), but they cannot receive incoming calls. Phone service is provided by ICS Corrections. You can set up a prepaid account by calling 1-888-506-8407 or visiting www.icsolutions.com. Chain dialing, 3-way calling, call forwarding, and dialing extra digits are not allowed. Calls (except attorney calls) may be monitored and recorded under KAR 44-2-102(c). For verifiable family emergencies, contact the facility during business hours or follow the after-hours emergency process.
Read full guideCommon Questions
How do I schedule a visit at El Dorado Correctional Facility?
Schedule your visit through the ICSolutions online scheduler at least 72 hours before the visitation week. Only approved visitors who schedule through ICSolutions (or are cleared by the Visitation Clerk) will be admitted.
VisitationCan I show up to El Dorado if the online scheduler shows all slots are full?
No. If the online scheduler shows all slots are full, do not travel to the facility. You will not be allowed to visit.
VisitationWho can visit and what ID do I need for a visit at El Dorado?
Only approved visitors on the resident’s visitation list can visit, and approval requires an application and a criminal background check. Bring government-issued photo ID; minors without photo ID can use a birth certificate, and non-U.S. citizens need a passport or visa.
VisitationHow do I send messages or photos to an inmate at El Dorado Correctional Facility?
Create a GettingOut/ViaPath account and add funds (minimum $10), then you can send messages, photos, or 30-second video messages. Electronic messages and photos cost $0.25 each, and a 30-second video attachment costs $1.75.
CommunicationCan an inmate at El Dorado receive phone calls?
No. Residents can make outgoing collect or prepaid calls, but they are not permitted to receive incoming phone calls.
CommunicationWho provides phone service and how do I set up a prepaid account for El Dorado calls?
ICS Corrections provides phone service. You can set up a prepaid account by calling 1-888-506-8407 or visiting www.icsolutions.com, and features like chain dialing, three-way calling, call forwarding, and dialing extra digits are not allowed.
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Did You Know?
El Dorado Correctional Facility allows brief physical contact during visits. You can share a hug or short embrace with your loved one.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify