How to send messages, photos, and packages
El Dorado Correctional Facility uses the GettingOut/ViaPath tablet service for electronic communication. To send a message, photo, or 30-second video, you'll need to create a GettingOut/ViaPath account and make a minimum $10 deposit. ViaPath charges per item: electronic messages and photos are $0.25 each, and a 30-second video attachment is $1.75. Residents can place outgoing telephone calls (collect or prepaid), but they cannot receive incoming calls. Phone service is provided by ICS Corrections. You can set up a prepaid account by calling 1-888-506-8407 or visiting www.icsolutions.com. Chain dialing, 3-way calling, call forwarding, and dialing extra digits are not allowed. Calls (except attorney calls) may be monitored and recorded under KAR 44-2-102(c). For verifiable family emergencies, contact the facility during business hours or follow the after-hours emergency process.
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Mail rules can feel picky when you're just trying to stay connected. Here's what you can send to someone at El Dorado, how many letters and photos they can keep, how books need to be shipped, and what happens if something gets rejected.
Mail rules in Kansas prisons are straightforward once you know what's allowed, what gets rejected, and how much someone can keep. This guide will help you send mail that gets through the first time.
Create a GettingOut/ViaPath account and add funds (minimum $10), then you can send messages, photos, or 30-second video messages. Electronic messages and photos cost $0.25 each, and a 30-second video attachment costs $1.75.
No. Residents can make outgoing collect or prepaid calls, but they are not permitted to receive incoming phone calls.
ICS Corrections provides phone service. You can set up a prepaid account by calling 1-888-506-8407 or visiting www.icsolutions.com, and features like chain dialing, three-way calling, call forwarding, and dialing extra digits are not allowed.
Trying to reach someone at El Dorado Correctional Facility? Your main option for regular communication is electronic messaging through the resident tablet system. Here's how it works and what you need to set up first.
Scheduling a visit at El Dorado Correctional Facility comes down to two things: you'll book through the ICSolutions scheduler, and there's a firm 72-hour cutoff before each week's visitation window opens.
Visiting El Dorado Correctional Facility takes some planning. Kansas requires you to book through an online scheduler, and there's a firm 72-hour cutoff. Here's how to get your visit on the calendar, plus what to do if you can't book online.
