How to Send Mail and Messages to Placerville Jail — Why Your Letter Goes to Texas First

Your envelope goes to a PO Box in Longview, Texas - not the jail itself. That's because Placerville Jail uses a centralized processing system for physical mail. Letters are scanned at the Texas facility, then delivered electronically to inmates. Always include the inmate's name and booking number on the envelope. Miss that detail, and your mail won't be accepted.

Size Page Photo Limits

• ✓ Keep pages to 8.5" x 11" or smaller
• ✓ Send no more than 5 pages per mailing (over 5 pages will be returned)
• ✓ Write on the front side only (the back won’t be scanned or delivered)
• ✓ Include a maximum of 1 photo per mailing (more than 1 photo means the entire mailing is returned and nothing is scanned)

The Texas PO Box handles regular inmate mail only. Don't send legal or medical correspondence there. Magazines, newspapers, books, money, and bulk mailings also won't be accepted at PO Box 591. Send those items directly to El Dorado County Jail instead.

When your letter reaches PO Box 591, staff scan it and send it electronically to the inmate through the jail's messaging system. Once the inmate receives it, the original paper letter is destroyed. You won't get it back.

Mail that breaks the rules won't make it through. Common mistakes: sending more than five pages, writing on both sides (only the front gets scanned), or including multiple photos. These rules are enforced strictly - non-compliant mail is rejected.

Need a faster option? Electronic messaging delivers instantly. No waiting for your letter to travel to Texas, get scanned, and processed. Friends and family can use the jail's electronic messaging system for immediate delivery.

• ✓ Message cost: $0.25 per message
• ✓ Picture message/document cost: $0.35 per picture
• ✓ Help with VendEngine/NCIC electronic messaging: (855)-836-3364

1. Address it to the Texas PO Box - Personal inmate mail must go to PO BOX 591 in Longview, Texas.
2. Include the inmate’s name and booking number - Missing or incorrect identification can lead to rejection.
3. Follow the processing rules exactly - Stay within 8.5" x 11", keep it to 5 pages or fewer, write on the front only, and include no more than 1 photo.
4. Mail only what can be scanned - Remember that mail sent to PO Box 591 is scanned, delivered electronically, and then destroyed (it won’t be returned).