Who to Call When You Have Questions About Placerville Jail (including VINE and NCIC support)
Need to confirm visiting hours, set up video calls, or get custody-status alerts? The fastest way is knowing exactly which number handles what. Here are the key contacts for Placerville Jail, plus NCIC support and California VINE.
For most questions about Placerville Jail - anything that requires speaking with staff directly - start with the main jail line. The facility is at 300 Forni Road, Placerville, CA 95667. Call (530) 621-6000.
If the person you're trying to reach is at South Lake Tahoe instead, call that facility directly at (530) 573-3030. Using the right location's number saves a lot of back-and-forth.
Inmate mail goes to an off-site processing address: PO BOX 591, Longview, Texas 75606. Double-check what you're sending before it goes out - mail sent there won't be returned.
Planning an evening visit at Placerville? Call before you drive. Visiting is first-come, first-served, and evening sessions sometimes get canceled. Check the status at (530) 621-6000.
For evening visiting at South Lake Tahoe, call (530) 573-3030 to confirm it's still on.
Before you go: Placerville in-person visits allow only one visitor at a time (a minor can be escorted by a parent or legal guardian), and visitors must show proper ID - examples include a driver’s license or birth certificate.
Questions about phone calls, accounts, or the communications system? Skip the jail's front desk - NCIC is your contact. Placerville Jail's inmate phone system runs through NCIC Inmate Communications.
To set up an NCIC visitor account or schedule a remote video visit, call NCIC Customer Support at (800) 943-2189. Video visits must be scheduled ahead of time through videovisit.ncic.com.
Wondering about cost and timing? NCIC offers one free video visit per week per inmate at Placerville Jail. Video visits run daily from 8:00 AM to 11:00 PM (with some blocked-out times). After the free visit, you'll pay $0.20 per minute.
Want to message an inmate electronically? Placerville Jail uses NCIC's VendEngine/CorrectPay services - available at correctpay.com or through the CorrectPay mobile app. Sending a message costs $0.25; pictures or documents are $0.35 each. Messages sent by the inmate cost $0.50.
Need custody-status updates or alerts when someone's status changes? Use California VINE. It's free and anonymous. Register by phone at (877) 411-5588 or visit vinelink.com.
Heads-up about VINE calls: If VINE can’t reach you, it keeps trying - calling every half hour for 24 hours. It may leave a message, but notifications continue until you enter your PIN to stop the calls.
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