How to send messages, photos, and packages
Video visitation at El Dorado County's Placerville Jail requires an NCIC visitor account. Create one and schedule your visit in advance through NCIC's video visit website. Sessions cost $0.20 per minute, though NCIC provides one free video visit per inmate each week. Reduced rates and account help are available through NCIC support. When video visitation is available, inmates may have one video visit per day, with each session capped at 30 minutes. Be aware that the Sheriff's Office and facility staff may record and monitor visits. They can deny, cancel, or end a visit for misconduct—and may bar visitors from future use. For account setup or scheduling help, call NCIC video/phone support at (800) 943-2189.
Search for a loved one and send messages and photos in minutes.
Choosing between electronic messaging and postal mail for someone in an El Dorado County jail? The key differences are cost, delivery speed, and how each type gets screened.
Mailing a letter to someone at Placerville Jail? It won't go directly to the facility. Personal mail gets routed to a processing center in Texas, where it's scanned and delivered electronically to the inmate.
If your loved one is at Placerville Jail or South Lake Tahoe Jail, all personal mail goes through a central PO Box for scanning. Use the address below and follow the rules—otherwise your mail could get rejected or sent back.
Mail to someone at Placerville Jail doesn't go straight to the jail. It routes through a Texas processing center first, where it's scanned and delivered electronically.
Sending mail to someone at Placerville Jail is straightforward — you just need the exact addressing format and to follow the page and photo limits. Here's the key thing: all mail goes through a PO Box, gets scanned so the inmate receives it electronically, and then the original is destroyed.
Create an NCIC visitor account, then schedule the video visit in advance through NCIC’s video visit website. If you need help with setup or scheduling, call NCIC support at (800) 943-2189.
Video visits cost $0.20 per minute. NCIC offers one free video visit per inmate each week, and reduced rates may be available through NCIC.
When video visitation is available, inmates may have one video visit per day. Each scheduled visit is limited to a maximum of 30 minutes.
Send regular letters to PO BOX 591, Longview, TX. Mail is scanned there and delivered electronically to Placerville Jail. Don't send magazines, books, newspapers, money, or bulk mail to the PO Box—those get returned and must go to the inmate's housing facility. Legal and medical mail must also be sent directly to the facility.
Keep mail to 8.5 x 11 inches or smaller, five pages max. Only front sides get sent. Include more than one photo and the whole mailing comes back.
No. Magazines, bulk mailings, newspapers, money, and books sent to the Texas PO Box will be returned to sender, and you’ll need to mail them to the inmate’s housing facility instead.
Your first in-person visit goes smoother when you know the schedule, arrive before final check-in, and bring only what's allowed. Here's a quick day-of checklist for Placerville Jail.
Your first jail visit goes much smoother when you show up with the right ID, dressed within the rules, and with everything else left in your car. Use this checklist to avoid getting turned away at the door.
Your first visit goes a lot smoother when you show up with the right ID, dressed within the rules, and everything else left in the car. Here's what you need to know to avoid getting turned away at the door.
